This book contains multiple stories about travelling from the world's greatest travellers: New Dependencies of the United States (OLIVER H. G. LEIGH) Winter and Summer in New England (HARRIET MARTINEAU) Niagara Falls and the Thousand Islands (CHARLES MORRIS) From New York to Washington in 1866 (HENRY LATHAM) The Natural Bridge and Tunnel of Virginia (EDWARD A. POLLARD) Plantation Life in War Times (WILLIAM HOWARD RUSSELL) Among Florida Alligators (S. C. CLARKE) In the Mammoth Cave (THÉRÈSE...

Effective Coaching describes the adaptive way to help people grow. Based on decades of coaching experience by an author who built a global coaching practice and developed many coaching tools and techniques for, the book describes the differences between directive vs. nondirective, programmatic vs. circumstantial, and specific vs. holistic coaching, and there are eight basic coaching approaches. The secret to effective coaching is adapting your approach to your coachees' preferences. The bo...

How does a company constantly win more business than its rivals? A key factor is the ability to create proposals that outshine those from even the strongest competitors.Powerful Proposals helps businesses maximize the selling power of their proposals, with proven strategies for going beyond "this is what we do" documents in favor of customer-centered offers that highlight the tangible benefits your company offers.This helpful resource offers tools ...

Terry Bacon and David Pugh showed how great companies outperform good ones through "behavioral differentiation" -- going beyond superior products and dependable service to connect with customers at every touchpoint.The Behavioral Advantage broadens the concept, applying behavioral differentiation to the business-to-business arena. The best B2B companies depend on a multifront approach to business interaction, and this book reveals the secrets behind what i...

Drawing on twenty years of research on the most common positive and negative influencing techniques people use to get ahead, author Terry R. Bacon explains how influence works and how you can use it to lead effectively and reach any goal.We succeed when we’re able to influence how others think, feel, and act: getting them to accept our point of view, follow our lead, join our cause, feel our excitement, or buy our products and services. By shedding light on how the...

Discover invaluable insights about power and leadership with up-and-coming influencers from the former CEO of a global consulting firm.Author Terry R. Bacon teaches you how things like your own knowledge, expressiveness, history, character, network, and reputation can open the complex combination lock to true leadership and irresistible influence. Whether you’re interested in taking on a more substantial role in your professional or personal life, these tools alrea...

The third volume in the internationally bestselling McKinsey Trilogy, The McKinsey Engagement is an action guide to realizing the consistently high level of business solutions achieved by the experts at the world’s most respected consulting firms.Former consultant Dr. Paul Friga distills the guiding principles first presented in the bestselling The McKinsey Way and the tested-in-the-trenches methodologies outlined in The McKinsey Mind, and combines them w...

Answers that will get you hired—from the bestselling interview guide, now completely updated!In today's job market, there are thousands of qualified candidates battling it out for a few jobs. Beat out the competition and learn how to give the best interview with Best Answers to the 201 Most Frequently Asked Interview Questions—the essential job-seeking weapon you need to answer the thought-provoking or unexpected questions that potential employers use to weed out candida...

Why are some organizations more successful than others? Is it better products? Is it a superior service model? Is it some mixture of the two? Is it merely a matter of lining up the products and services to meet the needs of the marketplace at a particular time? Or did they just get lucky? Many business leaders believe that the answer to these questions is a matter of strategy. Find the right strategy and the company is bound to be successful. Unfortunately, too many organizations fail to f...

From leadership expert Warren Bennis, a workbook to help anyone reach their full potential as a leader.Warren Bennis and Joan Goldsmith maintain that leaders are not born, they are made-in fact, anyone can develop the skills to transform their lives and their organizations. In Learning to Lead, these leadership experts have created a program that enables students, staff, managers, executives, public servants, and professionals to discover their own leaders...

Life -- personally and professionally -- is lived to the fullest as a mosaic, encompassing a rich and complex set of diverse experiences that provide purpose, meaning, happiness, and success.Yet, the pressures of modern society push us toward narrower focus and deeper specialization in our lives and careers. Our pursuit of specific expertise risks us becoming isolated from those different from us; our lack of shared experience fosters suspicion and conflict. Today we have businessp...

Are you winning the battle but losing the war?Every leader has to deliver the goods -- make budget, meet deadlines, and deftly manage people -- to provide the inspirational fuel that keeps their business running day-in and day-out.But therein lies the danger of winning today's battle and losing the war -- that is the long game of creating sustainable value in a volatile, uncertain world that is becoming ever-more complex and ambiguous.The number one...