Firmly established as a comprehensive introduction on the topic, this 6th edition provides a wide-ranging outline of the major instructional and training concepts, and their relationship to training in practice. The authors have expanded on information relating to the training environment, equipment, and strategies, as well as new material on cognitive task analysis (CTA) and a new chapter on individual training and development.Written with the newcomer to the training function in ...

Essential guide for those who wish to unlock their potential as a professional trainer. Learn how to develop your confidence, conquer your fear of public speaking and refine your skills. Train the Trainer gives guidance on each stage of the Training Cycle, i.e. identifying training needs, designing training, delivering training and evaluating training; presents good training practice; explains the importance and relevance of different kinds of learning, including experiential and task-base...

This edition of the focused and comprehensive text written for TAQA learners and all trainee assessors and quality assurers is another essential support text from bestselling author Ann Gravells. The content covers all assessor and quality assurance units and is easy-to-read and clearly structured. This edition has been enhanced with new chapters; and has activities and examples to help you link theory with practice.It includes:*cross references to the qualification units and...

Market Research just got easierEvery day in business we make decisions. To reduce the risk associated with making these decisions, it's essential to understand your consumer and your market, and this is why we conduct market research. Decisions are not taken in a vacuum; there are competitive products and services in your marketplace, which means that consumers can choose whether or not to buy your product. Some decisions are high risk such as launching a new produc...

101 Learning and Development Tools is your practical guide to all the most up-to-date training techniques, organized around the classic learning and development cycle. Whether you need a quick, ready solution or some guidance on where to go for in-depth information, this is your essential reference guide. It picks up from where you are in the process of managing learning, and helps you place it in a broader context.Each chapter is a mini guide to each tool...

With HR professionals increasingly expected to be “business partners”, are you prepared with the skills and tools to make a positive difference to your organization?As the recognised definitive guide to the topic, HR: The Business Partner, second edition, offers practical insights to take you through the challenging process of business partnering, including:• No-nonsense description of what business partnering entails, with case studies to illustrate real-l...

Is your Web site in violation of copyright laws? Do you know how you can keep others from copying your creative products? What effect has the rapid proliferation of communications--from the Internet to ipods--had on copyright law? In this step-by-step book and companion CD-ROM Francine Ward answers all the important questions--from the time limits of copyrights to the rights and limitations of a copyright holder. The CD-ROM includes pointers for filling out U.S. Government forms. Business ...

Psychometric testing just got easierWe can measure how tall someone is, how strong they are or how fast they can run. But is it also possible to evaluate an individual's character traits, how they think and how they mightreact in a given situation? With psychometric tests, we can.Most people feel some trepidation at just the thought of taking a psychometric test. These tests can also be a source of anxiety for those who have never administered them before. I...

This celebrated book, newly revised and updated, is a comprehensive treatment of organizational training and development: its basic ideas, organizational goals, and practical techniques. Dugan Laird, noted trainer, consultant, and author, shares his considerable experience in the whole field of human resource development and job-related training. The key to this book's ongoing popularity is its practicality: Laird's concern with the real-life problems and needs of T&D professionals. When a...

This book for passing PTLLS assessments (which has been replaced with Passing Assessments for the Award in Education and Training) gives key advice on completing written and practical assessments, and helps both in-service and pre-service candidates fully understand the requirements of the Award and how to evidence their achievement towards the standards. ThisSecond Editionis for the four unit PTLLS.This book:helps candidates with their written assessments, with infor...

The CTLLS qualification has been replaced with the Certificate in Education and Training (CET). However, the content has since been updated and is now in the book Passing Assessments for the Certificate in Education and Training. Please note: the qualification unit content contained in the appendices has since changed, and some legislation mentioned in the book has been updated.

Person-centred thinking and planning are approaches that enable people using social care and health services to plan their future, and use a personal budget to commission personalised services.Creating Person-Centred Organisations is a guide for organisations who want to deliver personalised services. Key issues covered include attending to the vision, strategy and business planning of the organisation, as well as organisational processes, culture and managing change. Drawing on th...