In this edited collection, institutional ethnographers draw on their field research experiences to address different aspects of institutional ethnographic practice. As institutional ethnography embraces the actualities of people's experiences and lives, the contributors utilize their research to reveal how institutional relations and regimes are organized. As a whole, the book aims to provide readers with an accurate overview of what it is like to practice institutional ethnography, as wel...

"Pence and Paymar are right on target again. Their analysis of battering is excellent and their approach...is straightforward, useful and clear. [The book] tells you what to do with abusive men and how to do it well. [The authors] challenge practitioners to do their work in a manner that is compassionate yet never colluding. Accountability and safety to battered women and creating a process of change for abusive men are central to its success."--Susan Schechter,

Resilience is a crucial ingredient–perhaps the crucial ingredient–to a happy, healthy life. More than anything else, it's what determines how high we rise above what threatens to wear us down, from battling an illness, to bolstering a marriage, to carrying on after a national crisis. Everyone needs resilience, and now two expert psychologists share seven proven techniques for enhancing our capacity to weather even the cruelest setbacks.The science in The Resilience Fac...

Despite the swift spread of social network concepts and their applications and the rising use of network analysis in social science, there is no book that provides a thorough general introduction for the serious reader. Understanding Social Networks fills that gap by explaining the big ideas that underlie the social network phenomenon. Written for those interested in this fast moving area but who are not mathematically inclined, it covers fundamental concepts, then discusses netwo...

Do you have what it takes to succeed in your career?The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, expla...

Long a fruitful area of scrutiny for students of organizations, the study of institutions is undergoing a renaissance in contemporary social science. This volume offers, for the first time, both often-cited foundation works and the latest writings of scholars associated with the "institutional" approach to organization analysis.In their introduction, the editors discuss points of convergence and disagreement with institutionally oriented research in economics and political science,...

Unlock your potential and finally move forward.A recent study showed that when doctors tell heart patients they will die if they don't change their habits, only one in seven will be able to follow through successfully. Desire and motivation aren't enough: even when it's literally a matter of life or death, the ability to change remains maddeningly elusive.Given that the status quo is so potent, how can we change ourselves and our organizations?In Im...

Prominent sociologist Dorothy Smith outlines a method of inquiry that uses everyday experience as a lens to examine social relations and social institutions. Concerned with articulating an inclusive sociology that goes beyond looking at a particular group of people from the detached viewpoint of the researcher, this is a method of inquiry for people, incorporating the expert's research and language into everyday experience to examine social relations and institutions. The book begins by ex...

Updated Edition: A practical, tested anti-procrastination program that "show[s] you how to fix this vexing, life-sapping problem" ( Business Today (NC)).This guide is a must-have for anyone who puts things off until tomorrow. Based on their workshops and counseling experience, psychologists Jane B. Burka and Lenora M. Yuen offer a probing, sensitive, and at times humorous look at a problem that affects everyone: students and scientists, man...

Building on the success of the previous two editions, this book provides students with an exemplary overview of the theory and practice of public policy implementation and how it relates to contemporary public management. In doing so, this new edition makes use of more illustrative examples, delves further into researching implementation and explores issues about the relationship between policy formulation and implementation in greater depth.Written for an international audience, t...

If there is one issue which unites teachers and parents these days, it is the desire to improve discipline in our schools. Everyone wants to see more respect and responsibility from students, less disruption in classrooms, and an end to bullying. For teachers to provide high-quality lessons and meet the needs of individual students, it is essential for students to behave appropriately and show respect for the rights and needs of others. With All Due Respect helps teachers develop their per...

Evaluation—whether called by this name, quality assurance, audit, accreditation, or others—is an important social activity. Any organization that "lives in public" must now evaluate its activities, be evaluated by others, or evaluate others. What are the origins of this wave of evaluation? And, what worthwhile results emerge from it?The Evaluation Society argues that if we want to understand many of the norms, values, and expectations that we, sometimes unknowingly, bring ...