Contemporary reforms of the fire and rescue service result from two excoriating reports from the National Audit Office and the Public Accounts Committee that demonstrated the inadequacy of contemporary policy, service delivery and public assurance for fire and rescue services in England.This book focuses on the key reforms proposed by Theresa May when she was Home Secretary in response to these reports and critically examines the new National Framework and the new external Inspecto...

This comprehensive textbook considers all of the key business, management and technical issues of e-Business, examining and explaining how technologies can help organizations in both the public and private sectors conduct business in new ways.After addressing the changing nature of the e-Economy and the impact of the dot.com 'bubble' of the late 19

With a pedigree going back over ten years, The Definitive Handbook of Business Continuity Management can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same – but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new c...

What unites Google and Facebook, Apple and Microsoft, Siemens and GE, Uber and Airbnb? Across a wide range of sectors, these firms are transforming themselves into platforms: businesses that provide the hardware and software foundation for others to operate on. This transformation signals a major shift in how capitalist firms operate and how they interact with the rest of the economy: the emergence of ‘platform capitalism’.This book critically examines these new business forms, tra...

A great adjustment in human affairs is underway. Political, commercial and cultural life is changing from the centralized, hierarchical and standardized structures of the industrial age to something radically different: the economy of the emerging digital era.A History of the Internet and the Digital Future tells the story of the development of the Internet from the 1950s to the present, and examines how the balance of power has shifted between the individual and the state...

The operational auditing HANDBOOKAuditing Business and IT ProcessesSecond EditionThe Operational Auditing Handbook Second Edition clarifies the underlying issues, risks and objectives for a wide range of operations and activities and is a professional companion for those who design self-assessment and audit programmes of business processes in all sectors.To accompany this updated edition of The Operat...

Explore the latest groundbreaking e-government insider information!The World of E-Government investigates how electronic communication is helping to revolutionize democracies across the globe. Using case studies, cutting-edge research, and commentary from some of the field’s foremost researchers, practitioners, and industry leaders, this first-of-its-kind volume explores the enormous future potential of e-government as it links all world citizens locally, regionally, nationally, an...

Framework agreements have arisen in response to the well documented and high costs of public procurement procedures. The agreements have significant potential to improve procedural efficiency in public procurement, but are complex to operate. Inadequate preparation and implementation can also frustrate their potential both to tackle waste, abuse and corruption and to enhance value for money. In this enlightening book, Gian Luigi Albano and Caroline Nicholas look at the key decisions requir...

Since the much-hyped dot.com crash, treading the e-business path can be daunting. In these increasingly uncertain and cynical times, this useful text unpicks the challenges of e-Marketing for many types of business. It uses topical case studies and accompanying web material to provide an up-to-date study of effective marketing strategies. Topics in

With digital media becoming ever more prevalent, it is essential to study policy and marketing strategies tailored to this new development. In this volume, contributors examine government policy for a range of media, including digital television, IPTV, mobile TV, and OTT TV. They also address marketing strategies that can harness the unique nature of digital media’s innovation, production design, and accessibility. They draw on case studies in Asia, North America, and Europe to offer best ...

A practical approach to developing and operating an effective programme to manage hybrid records within an organization. This title positions records management as an integral business function linked to the organization's business aims and objectives. The authors also address the records requirements of new and significant pieces of legislation, such as data protection and freedom of information, as well as exploring strategies for managing electronic records. Bullet points, checklists an...

How did digital media happen ? Through a unique approach to digital documents, and detailed intricate histories of illicit internet piracy networks, The Digital Culture Industry goes beyond the Napster creation myth and illuminates the unseen individuals, code and events behind the turn to digital media.