Through conversations with Learning & Development professionals about the need for better data, it’s become clear that good design is not only about designing for data, but also designing from data. Investigating Performance comprehensively looks at designing to get valuable data needed to understand both course and user performance via data collection and analytics. The authors present tools and techniques to take advantage of the data collected to improve learning approaches throughout t...

These excerpts from Investigating Performance are meant to be a quick reference for those that are looking to develop a base level of understanding of the potential for data use beyond simple tracking. We look at how data can take a broad role in course design, along with the potential benefits of understanding and supporting user performance. We’ll be looking at how data can support the work of learning professionals from the early steps of prototyping through an iterative design process,...

The UX Book, winner of a 2013 Most Promising New Textbook Award from the Text and Academic Authors Association, is a comprehensive textbook on designing interaction to ensure a quality user experience. Combining breadth, depth, and practical applications, this book takes a time-tested process-and-guidelines approach that provides readers with actionable methods and techniques while retaining a firm grounding in human-computer interaction (HCI) concepts and theory.The autho...

Learn a simple, proven, step-by-step method for designing lean, eff ective, and motivationaleducation and training from author Dr. John S. Hoff man, a thirty-year training veteran.A practitioners guide geared toward the newcomer to professional instructional design,Instructional DesignStep by Step presents an easy-to-understand process that includesthese features:A primer on understanding how humans learn and the twelve principles of adultlearningTen key teaching principles ...

Do you love your mobile phone? Your MP3 player? Your e-book reader? You laptop or tablet PC? There’s a reason for that. Usability.When usability testing is part of the design and development of products, the results are better products that users want and like. You may be doing testing now or want to help your company get started, but you may not have all the tools to know how to properly prepare, test, analyze, and measure the results across a multitude of cultures, generations, a...

Effectively measuring the usability of any product requires choosing the right metric, applying it, and effectively using the information it reveals. Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to do just that. Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, web navigation, derived, and behavioral/physiological. They explor...

Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience. As more UX and web professionals need to justify their design decisions with solid, reliable data, Measuring the User Experience provides the quantitative analysis training that these professionals need. ...

User Interface Inspection Methods succinctly covers five inspection methods: heuristic evaluation, perspective-based user interface inspection, cognitive walkthrough, pluralistic walkthrough, and formal usability inspections. Heuristic evaluation is perhaps the best-known inspection method, requiring a group of evaluators to review a product against a set of general principles. The perspective-based user interface inspection is based on the principle that different perspectives will find d...

A strategic guide to understanding, enabling, and implementing IT accessibility across organizations of any size, type, or geographic location. IT accessibility, or lack thereof, can have a profoundly positive or negative effect on an organization in the private or public sector. Only when IT accessibility is considered organization-wide can one gain perspective on the magnitude of its potential advantages and impacts. Considering IT accessibility in all its dimensions requires a comprehen...

Usability testing and user experience research typically take place in a controlled lab with small groups. While this type of testing is essential to user experience design, more companies are also looking to test large sample sizes to be able compare data according to specific user populations and see how their experiences differ across user groups. But few usability professionals have experience in setting up these studies, analyzing the data, and presenting it in effective ways. Online ...

Starting out with Situational Analysis means being unsure about what to do, how to start and how to get the most out of it; preparing for success, and avoiding failure.There is enormous satisfaction in seeing the change succeed, overcoming the obstacles in the way to reap the rewards and benefits that using Situational Analysis brings.Don't embark on the change unprepared or it will be doomed to fail. But it's my guess that since you're reading this, the forces of change ha...

Here it is ... the latest from best-selling author Victoria Bernhardt. This book helps educators think through the selection of the data elements and data tools needed to support quality decisions for improving teaching and learning. It shows you how to use data to help make decisions about strategies to improve student achievement.