CFHI's first book on patient engagement. Case studies from healthcare delivery organizations in three countries, catalyzing improvement and innovation in healthcare illustrates patient engagement strategies and their impacts.

14 physicians share lessons they have learned while leading change in healthcare … and how they learned them.

The Multiple Mini Interview (MMI) has become the preferred interview format at many health professions programs and medical schools. Applicants seeking admission to these schools face considerable anxiety preparing for these interviews because of a lack of resources available for guidance. Our detailed advice, based on evidence from research in the field and perspectives of admissions faculty, will provide you with the insiders' perspective. Inside: How can you best pr...

Clinical Governance: A Guide to Implementation for Healthcare Professionals provides a comprehensive overview of what is meant by clinical governance and how it can be implemented in practice. It explores the evolution of clinical governance, its key components, legal implications, the barriers to implementing it, and its impact.Clinical Governance provides step-by-step practical advice, facilitating better understanding of the key principles of clinical governanc...

This is an accessible and practical guide to clinical governance in healthcare, designed to help practitioners and students deliver better care to patients.

A comprehensive, research-based introduction to healthcare management, covering healthcare systems, services, organisations and management.

Career Planning for Research Bioscientists is an essential careers guide for bioscience doctoral students and postdoctoral researchers. It contains a wealth of information and resources specifically targeted at research bioscientists, with practical strategies to enhance career success in an increasingly competitive job market. Advice on how to write a winning CV together with examples adapted for different jobs is presented, as well as practical exercises to assist with skills an...

This important book examines issues affecting the sustainability and spread of new working practices. The question of why good ideas do not spread, ‘the best practices puzzle’, has been widely recognized. But the ‘improvement evaporation effect’, where successful changes are discontinued, has attracted less attention. Keeping things the way they are has been seen as an organizational problem to be resolved, not a condition to be achieved. This is one of the first major studies of the susta...

This book will provide clinicians, clinical managers and corporate managers with a practical guide to managing clinical processes and managing change in health services. It also provides the theory behind the practice.

Managing Health Service: Concepts and Practice 2nd edition E-book provides a valuable practice resource for the health service management students and managers. While new concepts and strategies of multidisciplinary health service management and leadership have been added, the focus remains on providing comprehensive coverage of management topics and issues faced by health services managers.The text is arranged according to six major themes - health service managers and the changing...

Online social networking has become a significant component in our lives and is now poised to make inroads into our health care systems. The connected generation of medical students, nurses and other health professionals are now constantly connected to the Internet through their mobile phones, computers and other Internet-accessible devices. Online social networking sites such as Facebook, Ning, You-tube and Twitter now account for approximately 23% of all Internet traffic. This phenomenon...

Each year, hospital-acquired infections, prescribing and treatment errors, lost documents and test reports, communication failures, and other problems have caused thousands of deaths in the United States, added millions of days to patients' hospital stays, and cost Americans tens of billions of dollars. Despite (and sometimes because of) new medical information technology and numerous well-intentioned initiatives to address these problems, threats to patient safety remain ...