Visions of Belonging explores how beloved and still-remembered family stories—A Tree Grows in Brooklyn, I Remember Mama, Gentleman's Agreement, Death of a Salesman, Marty, and A Raisin in the Sun—entered the popular imagination and shaped collective dreams in the postwar years and into the 1950s. These stories helped define widely shared conceptions of who counted as representative Americans and who could be recognized as belonging.The book listens in as ...

A comprehensive, research-based introduction to healthcare management, covering healthcare systems, services, organisations and management.

This interesting and informative book shows how different groups of urban residents with different social, economic, and political power cope with the urban environment, struggle to make a living, participate in communal institutions, and influence the direction of cities and urban life. An absorbing book, The Evolution of American Urban Society surveys the dynamics of American urbanization from the sixteenth century to the present, skillfully blending historical perspectives on society, e...

The last decade has witnessed a transformation in the organization and management of primary care. In Towards Managed Primary Care, the authors examine the background and development of Primary Care Groups and Primary Care Trusts (PCG/Ts) in the English NHS. The book focuses on the practical experience of developing and managing PCG/Ts and on the lessons that can be drawn from this for future policy relating to the management and evaluation of such organizations in the UK and elsewhere. Th...

Starletta Duvall is an exceptional police lieutenant: tough and professional. But when a serial killer begins targeting successful young black women, the victims' resemblance to Starletta begins to haunt her. These women are smart and independent-how could the killer gain their trust so quickly? In frustration, Starletta decides to become the bait, hoping the suspect will strike. What she can't predict, though, is the powerful reaction she will feel. Not for the faint of heart, Do Not Go G...

This important book examines issues affecting the sustainability and spread of new working practices. The question of why good ideas do not spread, ‘the best practices puzzle’, has been widely recognized. But the ‘improvement evaporation effect’, where successful changes are discontinued, has attracted less attention. Keeping things the way they are has been seen as an organizational problem to be resolved, not a condition to be achieved. This is one of the first major studies of the susta...

This book constitutes an excellent source of information for gaining a better understanding of information technologies in healthcare; for reviewing how healthcare will change as a consequence; and how to manage these changes in order to realise eHealth's full potential in creating value for patients, professionals and the system as a whole.

Quality Management and Managerialism in Healthcare creates a comprehensive and systematic international survey of various perspectives on healthcare quality management together with some of their most pertinent critiques. It reviews the factors which have underpinned the managerialist trajectory of healthcare management over the past decades.

Analysing Health Care Organizations seeks to link the world of health policy and management with the academic field of organization studies in a novel and additive way. It outlines the main developments in UK health care management apparent over the last thirty years and explores how they might be (re)seen with the application of some important organizational theories and perspectives.This book draws out contemporary and enduring themes from current literature on health ca...

Marketing, while essential to organisational success, is arguably one of the most controversial aspects of business management. Criticisms of marketing’s impact range from fostering materialism and unsustainable consumption patterns through to the use of deception, stifling of innovation and lowering of quality, to name but a few. Taking a holistic and international perspective, this book critically examines the ethical challenges marketing faces and explores strategies ma...

CFHI's first book on patient engagement. Case studies from healthcare delivery organizations in three countries, catalyzing improvement and innovation in healthcare illustrates patient engagement strategies and their impacts.

Doing Clinical Healthcare Research: A Survival Guide will help students, academics and healthcare staff identify and overcome organisational barriers to conducting research in busy clinical environments and show how research should be project managed in order to guarantee successful outcomes for all involved.