“This is one of a handful of books that I keep right on my desk.” —Kathryn Boudett, Harvard Graduate School of EducationThe use of protocols has quickly spread from conferences and workshops to everyday school and university settings. Now in its third edition, this popular bestseller features substantial updates that take into account recent developments in the field of facilitative leadership. The authors have also added 11 totall...

In a global market economy, a viable business cannot be locked into a single form or function anymore. Rather, success is contingent upon a self-renewing capacity to spontaneously create structures, functions, and processes responsive to a fluctuating business landscape. Now in its third edition, Systems Thinking synthesizes systems theory and interactive design, providing an operational methodology for defining problems and designing solutions in an environment increasingly chara...

The practice of building software is a “new kid on the block” technology. Though it may not seem this way for those who have been in the field for most of their careers, in the overall scheme of professions, software builders are relative “newbies.”In the short history of the software field, a lot of facts have been identified, and a lot of fallacies promulgated. Those facts and fallacies are what this book is about.There’s a problem with those facts–and, as you might imagi...

Systems Concepts in Action: A Practitioner's Toolkit explores the application of systems ideas to investigate, evaluate, and intervene in complex and messy situations. The text serves as a field guide, with each chapter representing a method for describing and analyzing; learning about; or changing and managing a challenge or set of problems.The book is the first to cover in detail such a wide range of methods from so many different parts of the systems field. The book's I...

Our leadership models are stuck in an Industrial Age, top-down mentality. But in our complex, data-drenched, 24/7 world, there is simply too much information coming from too many different directions too quickly for any one leader or group to stay on top of it. Hierarchy is breaking down everywhere—why should leadership be any different? Inspired by the peer-to-peer model of computing used in social networking and crowdsource technologies, Mila Baker shows a new way to lead. Organizations,...

Build teams, make better decisions, energize groups, and think out of the boxDo you need a resource that you can pull out of your pocket to liven up meetings, trainings, professional development, and teaching? The fifty easily applied techniques in this timely manual spur creativity, stimulate energy, keep groups focused, and increase participation. Whether you're teaching classes, facilitating employee training, leading organizational or community meetings, furthe...

Giving students the tools they need to succeed in college and workCollege and Career Ready offers educators a blueprint for improving high school so that more students are able to excel in freshman-level college courses or entry-level jobs-laying a solid foundation for lifelong growth and success. The book is filled with detailed, practical guidelines and case descriptions of what the best high schools are doing.Includes clear guidelines for ...

First published in 2011. As knowledge management becomes embedded within organisations it becomes more important for students to understand its principles and applications. In this text the author provides a comprehensive overview of the field of knowledge management with an emphasis on translating theory into practice, Working from a multidisciplinary perspective, he weaves key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cy...

What knowledge and skills do designers of learning technologies need? What is the best way to train them to create high-quality educational technologies? Distilling the wisdom of expert instructors and designers, this cutting-edge guide offers a clear, accessible balance of theory and practical examples.This cutting-edge guide:synthesizes learning, instructional design, and educational technology perspectives on learning-centered technology — highlighting how...

This updated third edition provides teachers and administrators with strategies and resources for examining and discussing student work, such as essays, math problems, projects, artwork, and more. The authors describe two ways of looking together at student work—The Tuning Protocol and The Collaborative Assessment Conference—including how to choose work to present and examples of groups using each protocol. This new edition also offers suggestions for addressing some of the key challenges ...

Zott and Amit explore the role of business models in creating value through networks. They review earlier, firm-centric views of value creation, including Porter’s value chain, the resource-based view, and the transaction costs approach. They point out that business models go well beyond classic views of network theory (e.g., topography and structure) and include notions of purpose, acceptance, fairness, coherence, and viability. Based on their earlier framework for e-business models, they...

Right Sourcing - Enabling Collaboration puts forward the proposal that the modern enterprise must fundamentally rethink its sourcing equation to become or remain viable. By presenting perspectives on sourcing from 21 different contributors, the editors hope to enable and inspire readers to make better-informed decisions.Sourcing is a business theme which gets more and more attention. But making the right decisions is not easy. Sourcing is a wicked problem. This book provid...