“A brilliant, step-by-step guide to aligning price with customer behaviour.”Rory Sutherland, Vice Chairman, Ogilvy GroupHave you ever felt that your business is leaving money on the table? Discounting under pressure, hesitant to raise prices, or struggling to articulate your value?If so, you are not alone.Jenny Millar and Ann Padley have seen companies lose out on millions. Not because their product is wrong ...

Following the success of "Dark Dreams: Australian Refugee Stories", this extraordinary collection of stories creates a narrative picture of Australians, past and present. It is also a mosaic of journeys, for we are all displaced peoples or the descendents of displaced peoples, whether we are from Indigenous, settler, migrant or refugee families. "There is great sadness in these pages, but also indomitable spirit" - Geraldine Brooks. "Deeply affecting, enriching and...

How do we respond to harm faced by young people beyond their front doors? Can practitioners keep young people safe at school, in their neighbourhoods or with their friends when social care systems are designed to work with families?The Contextual Safeguarding approach has transformed how policy makers, social care leaders, practitioners and researchers understand harm that happens to young people in their communities and what is required to respond. Since 2015 it has been tested ac...