"I was hoping you might work your way around to telling me which tree it was and what it did to offend you. If it made you cry like this, I'd be happy to chop it down for you."Julia Lansing struggles to build a new normal after the events of Hear My Whisper. The drama that plagued her in Savannah and followed her to Morgan's Landing has calmed, work at the bakery is good, and her blossoming courtship offers a promising future. She has everything she had ho...

“I was hoping you might work your way around to telling me which tree it was and what it did to offend you. If it made you cry like this, I’d be happy to chop it down for you.”Julia Lansing struggles to build a new normal after the events of Hear My Whisper. The drama that plagued her in Savannah and followed her to Morgan’s Landing has calmed, work at the bakery is good, and her blossoming courtship offers a promising future. She has everything she had ho...

"And you can be certain of one thing, Abigail. I'm no angel."Julia Lansing stumbles into an embarrassing scandal when she's discovered in a compromising position with a U.S. senator! Though she's innocent and it was all a misunderstanding, the shame burns. Matters are made worse later at dinner, when she seeks to hold her mother's hand for moral support and finds herself holding a strange man's hand by mistake! With mishaps abounding, how on earth is she meant to s...

"And you can be certain of one thing, Abigail. I'm no angel."Julia Lansing stumbles into an embarrassing scandal when she's discovered in a compromising position with a U.S. senator! Though she's innocent and it was all a misunderstanding, the shame burns. Matters are made worse later at dinner, when she seeks to hold her mother's hand for moral support and finds herself holding a strange man's hand by mistake! With mishaps abounding, how on earth is she meant to s...

This is the first of two volumes written to celebrate the 40th Anniversary of EFMD. Through an open-ended interview research process, it seeks to explore the perspectives and views of a wide range of experts drawn not only from the European environment but also from the United States and other global players in the management education field. Understanding the relations and interactions between the various actors in management education is fundamental to any rich analysis of the roles, val...

Today's economy is fueled by knowledge. Every leader knows this to be true, yet few have systematic methods for converting organizational knowledge into economic value. This book argues that communities of practice--groups of individuals formed around common interests and expertise--provide the ideal vehicle for driving knowledge-management strategies and building lasting competitive advantage. Written by leading experts in the field, Cultivating Communities of Practice is the first book t...

In the past ten years, Canadians have witnessed a renaissance in the delivery of government services. New service organizations are cropping up across the country and accomplishing extraordinary things. Efforts are being made to consult citizens on how to improve and integrate services. Considerable resources are being invested in measuring and showcasing performance improvement.This book probes the central dimensions of service reform efforts from a variety of perspectives and ans...

Revised and expanded: this classic guide to business leadership presents "an original and profound new view on how to run an organization" ( Library Journal).Despite all the evidence calling for change, most organizations still rely on patriarchy and control as their core form of governance. The result is that they stifle initiative and spirit and alienate people from their work. In Stewardship, Peter Block calls for a dramatic shift in how we dist...

"Business Schools Face Test of Faith." "Is It Time to Retrain B-Schools?" As these headlines make clear, business education is at a major crossroads.For decades, MBA graduates from top-tier schools set the standard for cutting-edge business knowledge and skills. Now the business world has changed, say the authors of Rethinking the MBA, and MBA programs must change with it. Increasingly, managers and recruiters are questioning conventional business education.Their concerns? ...

How do firms compete? How do firms earn above normal returns? What's needed to sustain superior performance long term? An increasingly powerful answer to these fundamental questions of business strategy lies in the concept of dynamic capabilities. These are the skills, processes, routines, organizational structures, and disciplines that enable firms to build, employ, and orchestrate intangible assets relevant to satisfying customer needs, and which cannot be readily replicated by competito...

The case that I make for diversity and inclusion is not just sociological or democratic: it is a business strategy. That is the focus of this book. I developed this framework for corporations and associations. It will show you how to increase your revenues directly, through understanding the pathways that I provide, and by implementing the Big Six Action Plan that I outline, so that you can take a comprehensive and holistic business approach to diversity & inclusion in your own company. I ...

Digital technologies are a key feature of contemporary education. Schools, colleges and universities operate along high-tech lines, while alternate forms of online education have emerged to challenge the dominance of traditional institutions. According to many experts, the rapid digitization of education over the past ten years has undoubtedly been a ‘good thing’.Is Technology Good For Education? offers a critical counterpoint to this received wisdom, challenging some of t...