People are increasingly looking for a work environment that offers them flexibility. Finding a good balance between work and other life commitments-such as family responsibilities, studies or outside interests-enables employees to flourish inside and away from the workplace. For employers, flexible work arrangements provide greater freedom in terms of business operating hours; importantly, they also increase retention of experienced staff who might otherwise have been lost to the organisat...

Setbacks and pressure are part of the fabric of daily life. When faced with problems such as excessive career demands, serious trauma, sickness or sports injuries, people can use mental toughness or resilience to get through the bad times and prepare for the good. Leaders, and the members of their organisational teams, also need resilience to keep them going in the face of relentless stress. Developing the tools and resources to unlock mental toughness has the potential to benefit every as...

Mental toughness is one of the most common terms used in sport – by athletes, coaches, spectators and the media. However, it is also one of the least understood terms. This book examines the characteristics and development of mentally tough sport performers, and presents the cutting-edge research in this area. Within these chapters, the author proposes that mental toughness is a personality style and mindset, and presents a compelling case for its inclusion within the positive psychologica...

In The Art and Science of Dealing with Difficult People, David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills.Brown’s philosophy is to approach work place discord as a problem from both a managerial and lower level perspective. He offers advice on how to treat employees, whil...

This guide contains the fundamentals of marketing. The QuickStudy Marketing guide is jammed pack with definitions and principles which are designed to aid anyone in increasing their knowledge of marketing. Topics covered include: government and target markets, market segments, international markets, product life cycle and much more.

In recent years, developing a value proposition has become a prime consideration for businesses. A value proposition is an analysis and quantified review of the business benefits, costs and value that a company can deliver to prospective customers and customer segments. Creating and Delivering your Value Proposition provides guidance for business leaders - demonstrating why having a strong value proposition is so important for a company. This practical new title shows readers how ...

The leadership secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Leadership.Includes how to:• Understand and develop your leadership style• Identify strategic goals for your department• Motivate and manage teams of all sizes• Build a culture of results and responsibility• Lead the way out of a crisis

Every day, business owners, managers and leaders are expected to deliver more and more with less and less. They have fewer people, smaller budgets and -crucially-less time. Lack of time to make decisions has become the most stressful part of life for many business people.In a time-poor, fast-moving world we need a new approach.In this breakthrough book, Ken Hudson shows you how to achieve amazing results in time-pressure situations using Speed Thinking.Speed Thinkin...

This is an ideal book for all those who've been wanting to reap the many benefits of personal lifecoaching, but who lack the resources or time to fund a one-to-one relationship. It takes the principles of life coaching and, in a practical yet inspiring manner, shows you how you might apply these to every area of your own life. Covering everything from career development to personal relationships, appearance and money management, it offers a program of change and progress for each area, whi...

All workplaces are affected by the intrigues of office politics, and in many businesses who you know can be more important than what you know. Survive Office Politics is full of advice on how to cope with difficult situations and people and get on with your job.This book offers practical help on how to keep cool under pressure,watch out for danger signs, deal with a difficult situation, and workout who is doing what and why. It features a qu...

It's great to have a new challenge at work. Managing others, though,can be a daunting new responsibility and can be tricky if you're nowthe boss of former colleagues or friends. Packed with practical advice,it will help you sail through issues such as getting to know your team,dealing with internal politics, motivating others, and celebratingsuccess.Whatever your new job, Succeed As a New Manager will help youfind your feet and get...

MASTER THE BASICS OF SALES AND NEGOTIATION IN JUST A FEW HOURS!In today's fast-paced world, all leaders and business people need a basic understanding of strategic sales and negotiation skills.Unlock the Secrets to Closing Deals with Ease: Here is a simply written and easy-to-understand book on the basics of sales and negotiation that can be read within a few hours, giving you the much-needed insight to close your next deal...