If you’re a tech company, the most dramatic effect of megatrends like cloud computing, managed services, and the rise of consumer technology won’t be felt in your company’s product line. The true disruption will be to your business model. Future customers won’t want to pay you high prices out of big “CapEx” budgets anymore. They will expect lower “cloud” prices paid from “OpEx” budgets only when and if they successfully consume the business value of your products. How your company reacts t...

Technology-as-a-Service Playbook defines the tactical and strategic plays technology companies must run to build a profitable subscription business. Whether you are a pureplay cloud company or a traditional technology provider making the pivot to the cloud, this book will help guide your decision-making and execution around the "as-a-service" model to put your company on a path to profitable growth.This cloud-driven journey will affect every part of the organization. How offers are...

Industry after industry is becoming technology-driven as software rapidly eats the world. As it spreads, so do complexity and opportunity. There are clear signs that the traditional B2B business model designed 125 years ago as a simple “make, sell, ship” approach for early manufacturing companies is no longer capable of delivering the full potential of high-tech and near-tech solutions. B4B seeks to frame what is possible in an age where suppliers are connected to their customers in real t...

This digital transformation playbook provides details and guidance on the tactics required to build a profitable X-as-a-Service business model, including:Digital customer experienceData-driven salesCustomer success at scaleDigitally enabled partnersOutcome-aligned pricingIt’s the pragmatist's guide to managing a technology-centric B2B company through its next five years of development.Learn what a full digit...

A New York Times Bestseller. A “fascinating” (Thomas L. Friedman, New York Times) look at how digital technology is transforming our work and our lives.In recent years, Google’s autonomous cars have logged thousands of miles on American highways and IBM’s Watson trounced the best human Jeopardy! players. Digital technologies—with hardware, software, and networks at their core—will in the near future diagnose diseases more accurately than ...

THE BESTSELLING SALES CLASSIC WITH 1 MILLION COPIES SOLDWhat's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships - and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them.The need to understand what top-performing reps are doing that their average performing colleagues are not is what drove Matthew Dixon, Brent Adamson, and ...

'Fast-paced, taut and punchy' Sunday Times'One of Reacher's best...a must' Daily ExpressAfter an epic and interrupted journey all the way from the snows of South Dakota, Jack Reacher has finally made it to Virginia.His destination, the closest thing to a home he ever had: the headquarters of his old unit, the 110th Military Police.Why? He wants to meet the new commanding officer, Major Susan...

"Consistently pulse-raising. . .an exhilarating ride. . .Personal wrests back the sheer gusto of the earlier novels; it's the best Reacher adventure in some considerable time." (Independent)Jack Reacher walks alone.Once a go-to hard man in the US military police, now he's a drifter of no fixed abode. But the army tracks him down. Because someone has taken a long-range shot at the French president.Only one man could ...

Discover the delightfully heartwarming and life-affirming bestseller about one man's unlikely journey through love, perfect for fans of Eleanor Oliphant is Completely FineTHE INTERNATIONAL MILLION COPY BESTSELLER'I couldn't put this book down. It's one of the most quirky and endearing romances I've ever read. I laughed the whole way through' SOPHIE KINSELLA'Brilliant, important, good-hearted' GUA...

Frost & Sullivan's 2014 Growth, Innovation, and Leadership Book of the Year"EXPONENTIAL ORGANIZATIONS should be required reading for anyone interested in the ways exponential technologies are reinventing best practices in business." —Ray Kurzweil, Director of Engineering at GoogleIn business, performance is key. In performance, how you organize can be the key to growth.In the past five years, the business world has seen the birth of a new bree...

'Seek and ye shall find.'With these words echoing in his head, eminent Harvard symbologist Robert Langdon awakes in a hospital bed with no recollection of where he is or how he got there. Nor can he explain the origin of the macabre object that is found hidden in his belongings.A threat to his life will propel him and a young doctor, Sienna Brooks, into a breakneck chase across the city of Florence. Only Langdon's knowledge of hidden passageways and ancient secrets...

THE RUNAWAY GLOBAL BESTSELLER'Gripping, enthralling - a top-notch thriller and a compulsive read.' SJ Watson, bestselling author of BEFORE I GO TO SLEEPRachel catches the same commuter train every morning. She knows it will wait at the same signal each time, overlooking a row of back gardens. She's even started to feel like she knows the people who live in one of the houses. 'Jess and Jason', she calls them. Their life - as...