Who wouldnt love to get more work done in less time, have time for family, sports and hobbies, thus creating a relaxed way of life? The trouble is that between dream and reality, theres a clock in the way wich only lets you have 24 hours a day. Theres no way around that. Most people find being under time pressure very unpleasant; the awful realisation that 24 hours just arent enough to do what they want or have to do. Sounds familiar? You can do something about that against the clock feeli...

Neuro-Linguistic Programming provides a powerful decoding mechanism for the way people speak, write and behave. Its purpose is to remove blockages and enable results-oriented change through better interaction with other people. Understanding NLP explains how to apply the principles of NLP in a working environment in order to achieve personal and organizational goals. It describes familiar situations in jargon-free language, providing insights into management issues, interpersonal differences,...

The secrets that experts and top professionals use to stay at the top of their game.Get results fast with this quick, easy guide to the fundamentals of Mind PowerIncludes how to:• Produce creative and innovative ideas• Remember names, numbers and concepts• Sharpen your mental reflexes, whatever your age• Ask the right questions and understand other points of view• Make good decisions and stick to them

Mark Forster's book "Get Everything Done and Still Have Time to Play" took an entirely new approach to time management. One of his most important points was that once we have taken on a commitment, prioritising does not work because we need to do everything relating to that commitment. In the six years since he wrote the book as he has reached thousands of people through writing, seminars and coaching, he has continued to develop and refine his methods . He has now perfected even more effe...

Executive Writing Skills for Managers deals with the English business writing you need at the top of your career. It focuses on writing English as a key business tool in international business which may have to be tailored for a multicultural readership. The invaluable guidance includes how to harmonize the English you and your teams use (for example, for performance evaluation, sales pitch etc) and introduces the notion of Word Power Skills 2.0 for unified writin...

To become a successful sales person, you need to understand the psychology of sales; the attitudes and behaviours of both customers (buying psychology and what influences customers today) and sales people (the psychology of selling).Highly successful sales people are in a perpetual state of research, sales strategy, self analysis and action. Their finger is always on the pulse and this mini eBook aims to inspire just that - a fresh, new way of thinking about sales and getting more ...

The main focus of this course is to provide the necessary skills for effective customer service.The most important people in any successful organization are the staff. Without properly trained and motivated staff no company can provide an effective service to their customers.Well trained staff have confidence and enjoy their work. They are more effective in what they do, and are more capable to meet customer requirements.Training should be an ongoing process, and no...

All workplaces are affected by the intrigues of office politics, and in many businesses who you know can be more important than what you know. Survive Office Politics is full of advice on how to cope with difficult situations and people and get on with your job.This book offers practical help on how to keep cool under pressure,watch out for danger signs, deal with a difficult situation, and workout who is doing what and why. It features a qu...

A class can be skilled and motivated to learn without a teacher always having to lead. Engaging learners in this way unpicks intrinsic motivation, the foundation that underpins a productive learning environment and helps to develop independent learning, creativity and improved behaviour management.Based on five years of intensive research through Osiris Educational's award-winning Outstanding Teaching Intervention programme, during which the authors have trained more than 500 teach...

Ideas are the lifeblood of any business. But have you ever been stuck for one? If you have, then The Idea Generator is for you. It outlines 60 effective and practical tools to help you create a range of big, new concepts. Each tool is simple to use and includes hints on how and when to use it for the best results.The Idea Generator is a powerful handbook. It will help you solve problems, create new opportunities and improve individual and team performances. It will benefit anyone i...

Communicate in a professional manner in any situation. Whether you're making a sales pitch or addressing a large audience, there are ways to get your message across clearly and effectively every time. Using everyday language, Alan Barker shows how to achieve verbal, vocal and visual success in seven easy steps. Practical pointers, examples and templates are included for all forms of communication, including writing for the web, public speaking, conducting interviews and even casual convers...

The author, Dr Hugh Phillips, is recognised internationally as an expert in the psychology of shopping behaviour and its application to in-store marketing. He holds a PhD in the Cognitive Psychology of Shopping.This book outlines how we process information in-store and how this can be translated into an effective in-store strategy. This "how to" book, the fourth by Dr Phillips, serves three key needs:  to give professionals highly practical guidance that they can use in their careers immediat...