Single parent? You can still succeed. Monet did. Dysfunctional childhood beginnings, Monet still found her destiny, Surrounded by doubters? Don’t let that stop you. Grow up poor? The beauty industry is full of struggling people who made it big or are on their way to greatness. Monet is one of them, and she shows you how you can be too. Whether you’re seeking advice on how to build and protect your brand or you are wondering what different paths are available to a beauty professional, this ...

This invaluable resource shows women how they, too, can become direct-selling superstars--by being the life of the party.The “party plan” direct selling model of introducing products through home parties, social gatherings, and fundraisers has been the route to financial freedom for millions. Author Mary Christensen--who has herself achieved unprecedented success in direct sales and has empowered and equipped thousands of other direct sellers to succeed--shows wome...

A career guide that rethinks the golden years, this handbook offers 50+ income models for creating flexible, fulfilling, and profitable work during the encore stage of one’s career.RETHINK YOUR RETIREMENTFor many people, retirement is no longer a trifecta of golf, grandkids, and gardening—it’s an opportunity for new pursuits that involve both earning income and exploring personal passions. If you’re planning for retirement or already at “retirement age” but...

What if you could protect your business against competitive inroads, once and for all?Customer service experts Leonardo Inghilleri and Micah Solomon's anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the globe--from luxury giant BVLGARI to value-sensitive auto parts leader Carquest and everywhere in between.Their experience shows th...

"They get down to the nitty-gritty of the workplace in twenty-seven 'life hacks' . . . (Think: Where Sophia Amoruso's #Girlboss left you hanging.)" — The Hollywood ReporterIn The Career Code, the third book in the smash-hit Who What Wear series, fashion and digital entrepreneurs Katherine Power and Hillary Kerr bring you the Everygirl's guide for creating your own professional success, on every level, flawlessly. The book is filled with i...

Entrepreneur, author, and popular blogger Crystal Paine shares the secrets of building income at home, using real life examples to from her own journey in becoming a money-making mom as well as the stories of other women from all walks of life. The nuts and bolts of how to make more money from home are revealed in clear steps that can be immediately and easily put into practice.But more than just a how-to book for earning extra income, The Money-Making Mom is a challenge t...

Customer service isnt a departmentits a philosophy that includes every person and aspect of the best and brightest companies. In a tough competitive and price-sensitive economy customer service is one of the most essential tools to separate your business from the competition. In this sequel to the bestseller The Cult of the Customer Shep Hyken delivers seven powerful strategies that any organization can implement to create greater customer and employee loyalty. Hyken shares more than one h...

If there's no stability in the corporate world, why not do what you love? Creative Girl shows women how to turn their talents into a money-making career -- smartly. Whether readers are just tapping into their creativity and want to see where it takes them, or if they're already making a creative living and know it's time to grab hold of the next level of success, this book has specific advice for women at varying stages.Author Katharine Sise has certainly "walked the walk"...

The 7 Key Principles to achieving YOUR business and life goalsWhat could a graffiti artist, eminent neurologist, star athlete, celebrity chef, fashion designer, rocket scientist, and Grammy Award–winning musician possibly have in common?In this groundbreaking new book, Rana Florida shares their formula, giving you the tools to achieve unimaginable success in work and life. Upgrade gathers the best practices, not just from CEOs and business executiv...

Be the Driving Force Behind Your Company's GrowthRobert H. Bloom has discovered that every enterprise has at least one strategic asset-one existing strength-that can form the foundation for future growth. He calls this an Inside Advantage. This strength usually lies unrecognized in an activity the business is currently performing or in a concept or an idea that the business already owns. Finding this hidden potential and becoming well known for it will grow the bus...

In this pioneering guide, two business authorities introduce the new discipline of Service Design and reveal why trying new strategies for pleasing customers isn’t enough to differentiate your business—it needs to be designed for service from the ground up.Woo, Wow, and Win reveals the importance of designing your company around service, and offers clear, practical strategies based on the idea that the design of services is markedly different than manufacturing. Bestselling authors...

Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer LoyaltyImagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep their customers for life. The ...