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The importance of customers!Every organization, however big or small, is in pursuit of customers. “Even a diamond needs a customer to give it value.”Every great business is built on friendship. But there is no scope to have a “fair weather friendship” with your customers. It has to be an “all-weather friendship” with them.Customer complaints are the manifestations of shortcomings in your product at the customer’s cost.Even if providing high quality customer ...

Taking a critical view, ***Homeopathy: An Illusion of Effectiveness***is a treasure trove of information regarding the homeopathic system of medicine, reasoning through various unanswered questions concerning its principles and the scientific basis of its remedies. This book posits that the principles of homeopathy are inaccurate and homeopathic drugs have no therapeutic utility.Features:• Includes studies, observations, analysis, and conclusions of Dr. Sam...

This book highlights the institutional, legal, and policy measures to manage water pollution in India, and discusses how effective they have been in improving the overall quality of the country’s surface and groundwater resources. It also reviews the status of wastewater generation, collection and treatment in urban areas to provide insights into the gaps in wastewater treatment. Further, it offers a detailed analysis of the wastewater treatment systems available and examines the human hea...

The aim of the book is to make the water sector professionals working on the legal and regulatory aspects of water-related services such as drinking water supply familiarized with the nuances of framing an Act. This book discusses the process of drafting a Drinking Water Services Act for a state under a federal system of governance, by presenting what goes into identifying the various provisions of the Act, and building the rationale for keeping those provisions vis-à-vis the criteria, nor...

Groundwater Economics and Policy in South Asia is a reference guide focusing on groundwater management and groundwater economics in South Asia. The author compares the regional variations across South Asia and the public policies that shaped the groundwater sector and presents the most up-to-date information on groundwater management using practical case-studies and empirical data. With the inclusion of strong methodological solutions for sustainable groundwater management, scholars in the...

चीन की साहित्यिक यात्रा मेरे लिए अत्यंत ही महत्वपूर्ण थी। जैसे ही चार-पांच महीने पूर्व डॉ. जय प्रकाश मानसजी की इस बार चीन में अंतर्राष्ट्रीय हिन्दी सम्मेलन के आयोजन किए जाने की घोषणा अंतरजाल पर पढ़ी, वैसे ही मन ही मन ह्वेनसांग व फाहयान के चेहरे उभरने लगे, दुनिया के सात आश्चर्यों में से एक आश्चर्य चीन की दीवार आँखों के सामने दिखने लगी और चीन की विकास दर का तेजी से बढ़ता ग्राफ मानस-पटल पर अंकित होने लगा। याद आने लगा वह पुरातन भारत जिसमें ह्वेनसांग,शुयान च्वांग व फाहयान चीन से यहाँ पढ़ने आए होंग...

The present book is an attempt to provide a thorough overview on the origin of garlic, history of garlic chemistry, garlic preparations and their use in folklore, health benefits of garlic, garlic as pesticide and its adverse effects. Garlic (Allium sativum) is also used as a popular herbal alternative therapy. There is a lack of consolidated literature on the health benefits of garlic, this book will provide a comprehensive compendium on these benefits. Though it is a scientific ...

Life's most profound realizations often arise from the simplest moments-a heartfelt question over breakfast, a shared story with a stranger, or a quiet drive home. SHE WILL if SHE WILLS is a compelling narrative that explores the lives of Christy, a seasoned professional at a crossroads, and her daughter Emily, a spirited college student forging her own path. Together, their journey uncovers the threads of resilience, inspiration, and self-realization that connect us all.T...

This handbook provides a comprehensive review of radiation present in the environment, its sources, dose measurement techniques, exposures in natural and man-made radiation environments, policies governing radiation safety, societal applications of radiation technology, radiological and nuclear events, preparedness, response, and mitigation of radiation emergencies. It covers natural and man-made radiation environment with an emphasis on renewed interest in nuclear energy as a clean and gr...

The handbook aims to provide a comprehensive resource for understanding ionizing radiation dosimetry, catering to experts, policymakers, and interested readers. The content of the handbook is focused on two main aspects of dose measurements: external dosimetry and internal dosimetry. The section on external dosimetry covers fundamental principles and discusses monitoring techniques across various environments, such as nuclear, industrial, research, and medical facilities. It also covers ad...

The COVID-19 pandemic has disrupted supply chains, hence corporations must devise and realign their policies and strategies accordingly to stay competitive in this dynamic situation. This book provides tools to cope with such a scenario and to make appropriate decisions to come out unscathed.Making Complex Decisions toward Revamping Supply Chains amid COVID-19 Outbreak presents the tools and technologies needed to revamp supply chains challenged by the COVID-19 pandemic. The book p...