Insights—like Darwin's understanding of the way evolution actually works, and Watson and Crick's breakthrough discoveries about the structure of DNA-can change the world. We also need insights into the everyday things that frustrate and confuse us so that we can more effectively solve problems and get things done. Yet we know very little about when, why, or how insights are formed—or what blocks them. In Seeing What Others Don't, renowned cognitive psychologist Gary Klein unravels...

On 9/11, a fake movie was broadcasted on all the TV news channels. The movie showed planes crashing into the twin towers of New York City. The plane crashes caused massive fireballs of explosions which led to the collapse of both towers. The movie was mind-jolting for all who watched. However, this is not what happened on 9/11. The real events of 9/11 were too frightening and shocking to show on television. A movie was made in advance of 9/11/2001 and aired to cover up the real events of t...

An expert explains how conventional wisdom about decision making can get us into trouble—and why experience can’t be replaced by rules, procedures, or analytical methods.In making decisions, when should we go with our gut and when should we try to analyze every option? When should we use our intuition and when should we rely on logic and statistics? Most of us would probably agree that for important decisions, we should follow certain guidelines—gather as much info...

A modern classic about how people really make decisions: Drawing on prior experience, using a combination of intuition and analysis.Since its publication twenty years ago, Sources of Power has been enormously influential. The book has sold more than 50,000 copies, has been translated into six languages, has been cited in professional journals that range from Journal of Marketing Research to Journal of Nursing, and is mentioned by Malcolm Gladwell in Bl...

This book constitutes the proceedings of the 23rd International Conference on Business Information Systems, BIS 2020, which was planned to take place in Colorado Springs, CO, USA. Due to the COVID-19 pandemic, the conference was held fully online during June 8–10, 2020. This year's theme was "Data Science and Security in Business Information Systems".The 30 contributions presented in this volume were carefully reviewed and selected from 86 submissions. The book also contains two co...

A look at Pete Carroll and the rebuilding of USC, this investigation revisits the ups and downs and critical moments that have gone into rebuilding the Trojans into one of the best football programs in the country. Readers are given the inside story on the Trojan's downward spiral and long road back through stories such as why Coach Pete Carroll wasn't the Trojan's first choice as head coach, the history of how losing became the norm, how Carson Palmer went from disappointing to Heisman Tr...

Digital transformation is essential for modern enterprises striving to remain competitive in today’s fast-evolving markets. Achieving transformation requires more than technology; it demands coordinated changes to business processes, models, and culture. Program management is the organizational backbone that successfully drives digital transformation by integrating multiple initiatives under one cohesive strategy.Through a structured examination of the program management lifecycle ...

In a land where justice was found in the barrel of a gun and the line between outlaw and citizen was thinly drawn, two women struggled, fought, and won. Rebecca, the elder, beautiful and defiant, found herself in the majestic mountains of Utah, forced to marry a brutal polygamist. All she wanted was to become a physician - and a free woman. Katie, younger, innocent, passionate, risked her life so her sister might have a chance for freedom. She risked all to establish a sprawling sheep ranc...

This newest edition of the classic book shows how anyone can align and integrate values, passions, and dreams for their communities and families into their plans. Inspired Philanthropy explains how to make a difference by creating giving and legacy plans, tells what questions to ask nonprofits, and spells out how to help partner with advisors and nonprofit leaders for inspired outcomes. In addition to overall updates to statistics, the new edition includes a discussion of the impl...

At times in our careers, we've all been aware of a "gut feeling" guiding our decisions. Too often, we dismiss these feelings as "hunches" and therefore untrustworthy. But renowned researcher Gary Klein reveals that, in fact, 90 percent of the critical decisions we make is based on our intuition. In his new book, THE POWER OF INTUITION, Klein shows that intuition, far from being an innate "sixth sense," is a learnable--and essential--skill.Based on interviews with s...

“No one has taught me more about the complexities and mysteries of human decision-making than Gary Klein.” —Malcolm GladwellInsights -- like Darwin's understanding of the way evolution actually works, and Watson and Crick's breakthrough discoveries about the structure of DNA -- can change the world. We also need insights into the everyday things that frustrate and confuse us so that we can more effectively solve problems and get things done. Yet we know very little...

AS SEEN IN MALCOLM GALDWELL’S BLINK: Discover the groundbreaking classic business book on effective decision making!How do people really make decisions? By drawing on prior experience and using a combination of intuition and analysis.We have all seen images of firefighters rescuing people from burning buildings and paramedics treating bombing victims. How do these individuals make the split-second decisions that save lives...