Business Etiquette in Business Reference & Business & Finance eBooks

Robert's Rules of Order Newly Revised, 12th edition

by Henry M. Robert III, Daniel H Honemann, Thomas J Balch, Daniel E. Seabold, Shmuel Gerber ...

The only current authorized edition of the classic work on parliamentary procedure—a guide to smooth, orderly, and fairly conducted meetings.Robert's Rules of Order is as indispensable now as the original edition was more than a century ago. This book is the acknowledged "gold standard" for meeting rules.New and enhanced features of this edition include:Section-based paragraph numbering to ... Read more

$24.99 USD

The only current authorized edition of the classic work on parliamentary procedure—a guide to smooth, orderly, and fairly conducted meetings.Robert's Rules of Order is as indispensable now as the original edition was more than a century ago. This book is the acknowledged "gold standard" for meeting rules.New and enhanced features of this edition include:Section-based paragraph numbering to
... Read more
Japanese Business Culture and Practices

A Guide to Twenty-First Century Japanese Business Protocols

by Isao Takei, Jon P. Alston ...

Japanese Business Culture and Practices presents detailed insights and descriptions on the proper ways to conduct business with contemporary Japanese. It focuses on the traditional and nontraditional business-related practices, including the internal mechanisms of promotion and decision-making in Japanese corporations. From advice on how to avoid cultural misunderstandings and how to develop trust ... Read more

$3.59 USD

Japanese Business Culture and Practices presents detailed insights and descriptions on the proper ways to conduct business with contemporary Japanese. It focuses on the traditional and nontraditional business-related practices, including the internal mechanisms of promotion and decision-making in Japanese corporations. From advice on how to avoid cultural misunderstandings and how to develop trust
... Read more
Little Black Book

by Otegha Uwagba ...

‘Little Black Book is THE book of the year for working women with drive’ Refinery 29The essential career handbook for creative working women.‘A compact gem’ StylistLittle Black Book: A Toolkit For Working Women is the modern career guide every creative woman needs, whether you’re just starting out or already have years of experience. Packed with fresh ideas and no-nonsense practic... ... Read more

$6.49 USD

‘Little Black Book is THE book of the year for working women with drive’ Refinery 29The essential career handbook for creative working women.‘A compact gem’ StylistLittle Black Book: A Toolkit For Working Women is the modern career guide every creative woman needs, whether you’re just starting out or already have years of experience. Packed with fresh ideas and no-nonsense practic...
... Read more
Business Etiquette Made Easy

The Essential Guide to Professional Success

by Myka Meier ...

Crowned “the picture of grace” by Vogue magazine, the founder of The Plaza Hotel’s Finishing Program spills her insider tips on how to achieve an upper edge in your career.Etiquette expert Myka Meier has coached thousands of business professionals and worked with internal human resources and hiring departments of some of the most successful Fortune 100 companies to learn what it takes to be the ... Read more

$10.99 USD

Crowned “the picture of grace” by Vogue magazine, the founder of The Plaza Hotel’s Finishing Program spills her insider tips on how to achieve an upper edge in your career.Etiquette expert Myka Meier has coached thousands of business professionals and worked with internal human resources and hiring departments of some of the most successful Fortune 100 companies to learn what it takes to be the
... Read more
Am I The Only Sane One Working Here?: 101 Solutions for Surviving Office Insanity

by Albert Bernstein ...

". . . the most comprehensive guide I have ever read for solving any conceivable trying scenario!"--Julie Jansen, bestselling author of You Want Me to Work with Who? and I Don't Know What I Want, but I Know It's Not ThisYou can't stop office madness, but you can stop the madness from getting to you.Gossipy coworkers, unmanageable managers, and cranky clients have got you pulling your hair out and ... Read more

$13.67 USD

". . . the most comprehensive guide I have ever read for solving any conceivable trying scenario!"--Julie Jansen, bestselling author of You Want Me to Work with Who? and I Don't Know What I Want, but I Know It's Not ThisYou can't stop office madness, but you can stop the madness from getting to you.Gossipy coworkers, unmanageable managers, and cranky clients have got you pulling your hair out and
... Read more
101 Tough Conversations to Have with Employees 3rd Edition

A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

by Paul Falcone ...

101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues.Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics supervisors must sometimes discuss with their employees.Top human resources author ... Read more

$13.99 USD

101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues.Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics supervisors must sometimes discuss with their employees.Top human resources author
... Read more
Talking on Eggshells

Soft Skills for Hard Conversations

by Sam Horn ...

Silver winner of the 2023 Foreword INDIES award for business & economics by Foreword ReviewsWant to know how to speak up instead of shut down, face challenges head-on instead of run the other way, and keep your cool even when others don’t? Talking on Eggshells shows you how. This inspiring book shares everyday character-building situations and offers examples of what to say and not to say so you ... Read more

$10.43 USD

Silver winner of the 2023 Foreword INDIES award for business & economics by Foreword ReviewsWant to know how to speak up instead of shut down, face challenges head-on instead of run the other way, and keep your cool even when others don’t? Talking on Eggshells shows you how. This inspiring book shares everyday character-building situations and offers examples of what to say and not to say so you
... Read more
The Culture Map

Breaking Through the Invisible Boundaries of Global Business

by Erin Meyer ...

An international business expert helps you understand and navigate cultural differences in this "brilliant guide to what all business leaders need to know right now" (Marshall Goldsmith, author of the New York Times and global bestseller What Got You Here Won't Get You There)When it comes to communication styles, Americans precede anything negative with three nice comments; French, Dutch, Israelis ... Read more

$18.99 USD

An international business expert helps you understand and navigate cultural differences in this "brilliant guide to what all business leaders need to know right now" (Marshall Goldsmith, author of the New York Times and global bestseller What Got You Here Won't Get You There)When it comes to communication styles, Americans precede anything negative with three nice comments; French, Dutch, Israelis
... Read more
How to Win Friends and Influence People

by Dale Carnegie ...

How to Win Friends and Influence People' is one of the first best-selling self-help books ever published. Just after publishing, it quickly exploded into an overnight success, eventually selling more than 15 million copies worldwide, and pioneering an entire genre of self-help and personal success books. With an enduring grasp of human nature, it teaches his readers how to handle people without ... Read more

$5.99 USD

How to Win Friends and Influence People' is one of the first best-selling self-help books ever published. Just after publishing, it quickly exploded into an overnight success, eventually selling more than 15 million copies worldwide, and pioneering an entire genre of self-help and personal success books. With an enduring grasp of human nature, it teaches his readers how to handle people without
... Read more
Winning

The Ultimate Business How-To Book

by Jack Welch, Suzy Welch ...

A champion manager of people, Jack Welch shares the hard-earned wisdom and leadership principles of a storied career in what will become the ultimate business bible.With Winning, Jack Welch delivers a wide-ranging, in-depth, no-holds-barred management guidebook about the tough strategic, organizational, and personal challenges that face people at every stage of their career development. Loaded ... Read more

Was $12.99 USD Now $6.99 USD

A champion manager of people, Jack Welch shares the hard-earned wisdom and leadership principles of a storied career in what will become the ultimate business bible.With Winning, Jack Welch delivers a wide-ranging, in-depth, no-holds-barred management guidebook about the tough strategic, organizational, and personal challenges that face people at every stage of their career development. Loaded
... Read more
The Asshole Survival Guide

How to Deal with People Who Treat You Like Dirt

by Robert I. Sutton ...

“This book is a contemporary classic—a shrewd and spirited guide to protecting ourselves from the jerks, bullies, tyrants, and trolls who seek to demean. We desperately need this antidote to the a-holes in our midst.”—Daniel H. Pink, best-selling author of To Sell Is Human and DriveHow to avoid, outwit, and disarm assholes, from the author of the classic The No Asshole RuleAs entertaining as it is ... Read more

$7.99 USD

“This book is a contemporary classic—a shrewd and spirited guide to protecting ourselves from the jerks, bullies, tyrants, and trolls who seek to demean. We desperately need this antidote to the a-holes in our midst.”—Daniel H. Pink, best-selling author of To Sell Is Human and DriveHow to avoid, outwit, and disarm assholes, from the author of the classic The No Asshole RuleAs entertaining as it is
... Read more
人性的弱點：暢銷不墜的成功學經典，向卡內基學習交心溝通術與好感度人際學

How to Win Friends and Influence People

by 戴爾．卡內基, Dale Carnegie ...

Translated by 韓文橋 ...

Series series 人際關係
*世界出版史上僅次於《聖經》的長銷經典，出版逾80年，暢銷超過1500萬冊！*社交心理、人際溝通與成功學的必讀聖經！*股神巴菲特從二十歲起就奉為人生圭臬的案頭書！「想說服別人，要先激發對方的渴望，了解對方的需求。能做到這一點，就能左右逢源。」――戴爾．卡內基被譽為二十世紀最偉大心靈導師和成功學大師的卡內基，在一九一二年發揮自身的銷售與演講長才，創立了獨有的卡內基訓練課程，在美國各地大受歡迎。卡內基認為，能夠被人喜歡，而且也喜歡別人才叫「成功」。也就是說，成功的第一要素是要懂得如何建立好人際關係。人與人之間若要有效溝通，必須了解「人性的弱點」，了解人們都渴望受重視的天性，進而能真心讚美他人。本書囊括卡內基教學二十多年來的精華，詳細說明如何與人相處的哲學和技巧，並輔以諸多真實的故事與例子加以印證，包含三大人際關係技巧、六種受歡迎的方法、十二條獲得認同的法則，以及說服人的九種訣竅。他筆... ... Read more

$6.39 USD

*世界出版史上僅次於《聖經》的長銷經典，出版逾80年，暢銷超過1500萬冊！*社交心理、人際溝通與成功學的必讀聖經！*股神巴菲特從二十歲起就奉為人生圭臬的案頭書！「想說服別人，要先激發對方的渴望，了解對方的需求。能做到這一點，就能左右逢源。」――戴爾．卡內基被譽為二十世紀最偉大心靈導師和成功學大師的卡內基，在一九一二年發揮自身的銷售與演講長才，創立了獨有的卡內基訓練課程，在美國各地大受歡迎。卡內基認為，能夠被人喜歡，而且也喜歡別人才叫「成功」。也就是說，成功的第一要素是要懂得如何建立好人際關係。人與人之間若要有效溝通，必須了解「人性的弱點」，了解人們都渴望受重視的天性，進而能真心讚美他人。本書囊括卡內基教學二十多年來的精華，詳細說明如何與人相處的哲學和技巧，並輔以諸多真實的故事與例子加以印證，包含三大人際關係技巧、六種受歡迎的方法、十二條獲得認同的法則，以及說服人的九種訣竅。他筆...
... Read more
The Etiquette Advantage in Business, Third Edition

Personal Skills for Professional Success

by Peter Post, Anna Post, Lizzie Post, Daniel Post Senning ...

Your key to professional and personal successCompletely revised and updated, the third edition of the Posts' The Etiquette Advantage in Business is the ultimate guide professionals need to build successful business relationships with confidenceToday, more than ever, good manners mean good business. The Etiquette Advantage in Business offers proven, essential advice, from resolving conflicts with ... Read more

$19.99 USD

Your key to professional and personal successCompletely revised and updated, the third edition of the Posts' The Etiquette Advantage in Business is the ultimate guide professionals need to build successful business relationships with confidenceToday, more than ever, good manners mean good business. The Etiquette Advantage in Business offers proven, essential advice, from resolving conflicts with
... Read more
Executive Presence 2.0

Leadership in an Age of Inclusion

by Sylvia Ann Hewlett ...

In this updated and expanded edition of her celebrated book Executive Presence: The Missing Link Between Merit and Success, one of the world’s most influential business thinkers reveals the qualities essential for leadership and career development in our fast-changing, post-pandemic world. Some are timeless (confidence, decisiveness), some are brand new (the ability to command Zoom), and all are ... Read more

Was $10.99 USD Now $1.99 USD

In this updated and expanded edition of her celebrated book Executive Presence: The Missing Link Between Merit and Success, one of the world’s most influential business thinkers reveals the qualities essential for leadership and career development in our fast-changing, post-pandemic world. Some are timeless (confidence, decisiveness), some are brand new (the ability to command Zoom), and all are
... Read more
The Unspoken Truths for Career Success

Navigating Pay, Promotions, and Power at Work

by Tessa White ...

"A terrific read for the new generations rising in the workforce—and for their leaders." — Stephen M. R. Covey, The New York Times and #1 Wall Street Journal bestselling author of The Speed of Trust and Trust & InspireSTOP SPINNING YOUR WHEELS AND TAKE CONTROL OF YOUR CAREER FUTURE TODAY.Building a successful career in the world of remote work, hybrid schedules, and a lack of work/life ba... ... Read more

$15.99 USD

"A terrific read for the new generations rising in the workforce—and for their leaders." — Stephen M. R. Covey, The New York Times and #1 Wall Street Journal bestselling author of The Speed of Trust and Trust & InspireSTOP SPINNING YOUR WHEELS AND TAKE CONTROL OF YOUR CAREER FUTURE TODAY.Building a successful career in the world of remote work, hybrid schedules, and a lack of work/life ba...
... Read more
Essential Manners for Men 2nd Ed

What to Do, When to Do It, and Why

by Peter Post ...

“A helpful manners survival guide for figuring out those sticky everyday situations.” —Joshua Piven, coauthor of The WORST-CASE SCENARIO Survival HandbookThe completely revised and updated edition of the New York Times bestseller that addresses the modern manners and social skills men really need to know to succeed in business and in life.The name “Emily Post” is synonymous with etiquette, good ... Read more

Was $11.49 USD Now $9.49 USD

“A helpful manners survival guide for figuring out those sticky everyday situations.” —Joshua Piven, coauthor of The WORST-CASE SCENARIO Survival HandbookThe completely revised and updated edition of the New York Times bestseller that addresses the modern manners and social skills men really need to know to succeed in business and in life.The name “Emily Post” is synonymous with etiquette, good
... Read more
50 Essential Etiquette Lessons

How to Eat Lunch with Your Boss, Handle Happy Hour Like a Pro, and Write a Thank You Note in the Age of Texting and Tweeting

by Katherine Furman ...

Stay cool in any situation with this modern manners guide.Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster—social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your ... Read more

$11.69 USD or Free with Kobo Plus

Stay cool in any situation with this modern manners guide.Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster—social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your
... Read more
Robert's Rules of Order Newly Revised In Brief, 3rd edition

by Henry M. Robert III, Daniel H Honemann, Thomas J Balch, Daniel E. Seabold, Shmuel Gerber ...

A short, user-friendly guide to the essential procedures of conducting a meeting, written by the authors of Robert's Rules of Order Newly Revised, the only authorized edition of the classic work on parliamentary procedure.Originally published in 1876, Robert's Rules of Order is the definitive book on parliamentary proceedings, yet those not well versed on what has now become a rather thick ... Read more

Was $11.99 USD Now $1.99 USD

A short, user-friendly guide to the essential procedures of conducting a meeting, written by the authors of Robert's Rules of Order Newly Revised, the only authorized edition of the classic work on parliamentary procedure.Originally published in 1876, Robert's Rules of Order is the definitive book on parliamentary proceedings, yet those not well versed on what has now become a rather thick
... Read more
I Hate Job Interviews

Stop Stressing. Start Performing. Get the Job You Want.

by Sam Owens ...

"For anyone wanting to elevate their interview skills, this superb book does the job!” —STEPHEN M. R. COVEY, New York Times bestselling author of The Speed of TrustGo into your next job interview with confidence, ready to knock any question they throw at you out of the park!The key to landing that dream job or big promotion often comes down to how you perform in the job interview. After bombing ... Read more

$9.99 USD

"For anyone wanting to elevate their interview skills, this superb book does the job!” —STEPHEN M. R. COVEY, New York Times bestselling author of The Speed of TrustGo into your next job interview with confidence, ready to knock any question they throw at you out of the park!The key to landing that dream job or big promotion often comes down to how you perform in the job interview. After bombing
... Read more
Robert's Rules in Plain English 2e

A Readable, Authoritative, Easy-to-Use Guide to Running Meetings

by Doris P. Zimmerman ...

A revised edition of the bestselling Robert's Rules in Plain English, which still stands as the most concise, most-user friendly guide to parliamentary procedure on the market today.If you've ever had to run a meeting according to parliamentary procedures, you know just how difficult it is to keep track of all the rules, much less follow them. Figuring out what to say and how to say it seems an ... Read more

$7.99 USD

A revised edition of the bestselling Robert's Rules in Plain English, which still stands as the most concise, most-user friendly guide to parliamentary procedure on the market today.If you've ever had to run a meeting according to parliamentary procedures, you know just how difficult it is to keep track of all the rules, much less follow them. Figuring out what to say and how to say it seems an
... Read more
The Minimalist Budget: Mindset of the Successful:Save More Money and Spend Less with the #1 Minimalism Guide to Personal Finance, Money Management Skills, and Simple Living Strategies

by Aaron Kiely ...

Americans are billions upon trillions of dollars in debt, swimming in stuff, making a far higher income than most of the world, and yet, somehow, never seem to have enough money. What if the problem is not how much money you do not have but the way in which they manage the money they do have?What if the income you have now is all that you really need to prosper? Download this book, and you will ... Read more

$4.97 USD or Free with Kobo Plus

Americans are billions upon trillions of dollars in debt, swimming in stuff, making a far higher income than most of the world, and yet, somehow, never seem to have enough money. What if the problem is not how much money you do not have but the way in which they manage the money they do have?What if the income you have now is all that you really need to prosper? Download this book, and you will
... Read more
The Complete Idiot's Guide to Cold Calling

Expert Advice for Overcoming Fear, Building Confidence, and Finding Your Sales V

by Keith Rosen MCC ...

Does this sound familiar? “If I could get in front of the prospect, the rest of the selling process becomes easier. It’s just getting in front of them that’s the challenge.” The fact is most cold calling efforts are doomed from the start. Salespeople lose sales not due to a lack of effort, but because they lack a prospecting system they are comfortable with and can trust to generate greater, ... Read more

$8.99 USD

Does this sound familiar? “If I could get in front of the prospect, the rest of the selling process becomes easier. It’s just getting in front of them that’s the challenge.” The fact is most cold calling efforts are doomed from the start. Salespeople lose sales not due to a lack of effort, but because they lack a prospecting system they are comfortable with and can trust to generate greater,
... Read more
How to Relax Without Getting the Axe

A Survival Guide to the New Workplace

by Stanley Bing ...

“Nobody pricks corporate balloons better than Stanley Bing.” – New York PostThe ultimate satirist of corporate America, bestselling author Stanley Bing (Sun Tzu Was a Sissy, Crazy Bosses) now offers an outrageous survival guide to the new workplace with How to Relax Without Getting the Axe—an eminently useful handbook that shows you how to retire on the job while still taking up (window) office ... Read more

$6.99 USD

“Nobody pricks corporate balloons better than Stanley Bing.” – New York PostThe ultimate satirist of corporate America, bestselling author Stanley Bing (Sun Tzu Was a Sissy, Crazy Bosses) now offers an outrageous survival guide to the new workplace with How to Relax Without Getting the Axe—an eminently useful handbook that shows you how to retire on the job while still taking up (window) office
... Read more
Chinese Mind

Understanding Traditional Chinese Beliefs and Their Influence on Contemporary Culture

by Boye Lafayette De Mente ...

Improve your understanding of Chinese people and culture through key words and language.The Chinese Mind pinpoints traditional Chinese values and behaviors that continue to play a significant role in their business and social relationships. Long-term expatriate and journalist Boye Lafayette De Mente also identifies key areas of Chinese culture that have changed as a result of the adoption of a ... Read more

$11.15 USD

Improve your understanding of Chinese people and culture through key words and language.The Chinese Mind pinpoints traditional Chinese values and behaviors that continue to play a significant role in their business and social relationships. Long-term expatriate and journalist Boye Lafayette De Mente also identifies key areas of Chinese culture that have changed as a result of the adoption of a
... Read more

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