This book is completed in the midst of COVID-19 when organizations and personal lives have been dislodged. In times of disruption, I hope this book offers a silver lining that our best can burst forth so that we may continue to serve, guide and inspire. It is my intention that this book will provide the bounce-back needed with tools, mindset and techniques for advancing a more meaningful and purposeful future. This book is about the essentials of effective human communication. It is irresi...