Wrestling with Difficult Stakeholders offers practical, validated techniques that all employees, from recent graduates to experienced managers, can apply to their interactions with a range of difficult people in their businesses and lives. The ability to deal with difficult stakeholders is essential when interacting with others in the workplace. It’s important to identify the reasons why we find them difficult and explore our response to them. In this interactive handbook, you will learn p...

How can we be resilient and flexible when facing difficult challenges and adversity in our work, and in our life? How can we develop our resilience and mental toughness to perform under stress and pressure? Wrestling with Resilience is a handbook that answers these questions.Written by psychologist Christopher Shen and Associate Professor Simon Moss, Wrestling with Resilience is a straightforward, accessible handbook for developing resilience and mental toughness. In it, Christopher and Si...

Achieving sustainable energy and resource use is vital if cities are to thrive or even function in the long term. Focusing on cities in the United Kingdom, Germany and Denmark, this book examines the mounting pressures for changes in the management style of utility services in Europe, pressures that stem from a wide range of sources such as liberalization and privatization of markets, tighter environmental standards, new economic incentives, competing technologies and changing consumption ...

This book sheds new light on the development and use of quantitative models to describe the process of skin permeation. It critically reviews the development of quantitative predictive models of skin absorption and discusses key recommendations for model development. Topics presented include an introduction to skin physiology; the underlying theories of skin absorption; the physical laboratory-based processes used to generate skin absorption data, which is in turn used to construct mathema...

Whether waiting for the train or planning the future city, infrastructure orders—and depends on—multiple urban temporalities.This agenda-setting volume disrupts conventional notions of time through a robust examination of the relations between temporality, infrastructure, and urban society. Conceptually rich and empirically detailed, its interdisciplinary dialogue encompasses infrastructural systems including transportation, energy, and water to bridge often-siloed technical, polit...

Sustainability assessment is now emerging as a more transparent, comprehensive, integrated and far-sighted approach to decision making. Its basic demand is that all significant undertakings must make a positive contribution to sustainability. To apply this test, decision makers need criteria based on the core requirements of sustainability and the particularities of the context. As well, they need appropriately designed public processes; guidance on the weighing of alternatives, trade-offs...

We are poised between an old world that no longer works and a new one struggling to be born. Surrounded by centralized hierarchies on the one hand and predatory markets on the other, people around the world are searching for alternatives. The Wealth of the Commons explains how millions of commoners have organized to defend their forests and fisheries, reinvent local food systems, organize productive online communities, reclaim public spaces, improve environmental stewardship and re-imagine...

Climate change is one of the greatest threats facing humanity, a definitive manifestation of the well-worn links between progress and devastation. This book explores the complex relationship that the corporate world has with climate change and examines the central role of corporations in shaping political and social responses to the climate crisis. The principal message of the book is that despite the need for dramatic economic and political change, corporate capitalism continues to rely o...

Most managers know very little about the technology they introduce into their firms, often preferring to leave such decisions to a small band of technological 'experts'. As a result large amounts of time and money are often wasted on inappropriate and inefficient systems. The cost of retraining and reorganising can also be prohibitive if the new technology does not deliver the desired results.In a business environment where technology is of increasing importance, the non-technical m...

Carbon dioxide and global climate change are largely invisible, and the prevailing imagery of climate change is often remote (such as ice floes melting) or abstract and scientific (charts and global temperature maps).Using dramatic visual imagery such as 3D and 4D visualizations of future landscapes, community mapping, and iconic photographs, this book demonstrates new ways to make carbon and climate change visible where we care the most, in our own backyards and local communities....

Design academics and practitioners are facing a multiplicity of challenges in a dynamic, complex, world moving faster than the current design paradigm which is largely tied to the values and imperatives of commercial enterprise. Current education and practice need to evolve to ensure that the discipline of design meets sustainability drivers and equips students, teachers and professionals for the near-future. New approaches, methods and tools are urgently required as sustainability expands...

Introducing the key concepts in corporate social responsibility, the authors bring together the essential issues relevant to the responsible management of businesses, not-for-profit organizations and government.With detailed coverage and cross-referencing for each concept and over 50 concepts introduced, this guide to both the theory and implementation of CSR and sustainability, provides an indispensable reference for any student of the subject.Key concepts include: account...