The railway does not forgive assumptions.Operational Railway: Infrastructure, AC/DC Power and Lineside Safety is a practical illustrated reference guide for anyone seeking a clearer understanding of the systems, infrastructure and hazards that make up the operational railway.Written by Robert Porter from the perspective of real operational railway experience, the book explains how track, trains, electricity, structures, people and operational control interact within one com...

Move beyond understanding improvement and become someone an improvement team can rely on.Lean Six Sigma Yellow Belt: Participating in Improvement Projects is a practical guide to becoming a credible and effective contributor within structured improvement work.Robert Porter approaches Lean Six Sigma from the realities of operational environments, where customers are waiting, handovers matter, information is imperfect and changes must work under pressure-not merely look good ...

When something goes wrong on the railway, the quality of the investigation matters.Railway Accident and Incident Investigation: Evidence, Causation and Safer Operations is a practical professional guide to investigating accidents, incidents and near misses within the UK railway environment.Written for railway operational managers, investigators, supervisors and safety practitioners, the book takes the reader from the critical first response through evidence preservation, sc...

Railway welfare requires compassion - but it also requires evidence, professional boundaries and sound judgement.The Railway Welfare and Occupational Health Playbook is a practical professional guide to managing welfare, health and fitness-for-work issues within the demanding environment of the UK railway.Written from an operational management perspective, Robert Porter examines the point where employee wellbeing, occupational health, HR responsibilities and railway safety ...

Risk management should change decisions - not simply produce another register.ISO 31000: The Executive Guide to Operational Risk provides a practical, leadership-focused approach to understanding and applying risk management in complex organisations.Written for operational leaders, managers, risk professionals, assurance practitioners and decision-makers, the book translates the principles, framework and process of ISO 31000 into practical organisational thinking.It...

Your reputation can enter the room before you do.Railway Networks and Professional Reputation - Building Trusted Relationships, Career Visibility and Leadership Influence is a practical UK railway professional-development guide to building relationships that create trust, improve information flow and support long-term career progression.Written by Robert Porter from an operational railway leadership perspective, the book rejects the idea that professional networking is simp...

Move from participating in improvement to leading it.Lean Six Sigma Green Belt: Leading Departmental Projects is a practical guide for managers, specialists and trained practitioners who are ready to lead contained improvement projects with clear scope, credible evidence and accountable control.Written from an operational perspective, Robert Porter takes Lean Six Sigma beyond theory and into the realities of project leadership: defining a problem properly, agreeing scope, b...

Railway presentation is not "just cleaning". It is operational care made visible.The Railway Presentation Playbook: Train, Station and Platform Cleaning, Safety and Service Quality is a comprehensive practical reference for the people responsible for presenting trains, stations and platforms safely, consistently and professionally.Written by Robert Porter, the book approaches presentation as part of the railway operating system - where passenger expectations, operational pr...

The UK Platform Staff Operational Reference Guide is a practical professional guide for people working on, supervising or managing railway platforms across the UK.Drawing on real operational experience, Robert Porter explores the responsibilities, judgement and safety awareness required in one of the railway's most visible and safety-critical working environments. The book examines both mainline and underground operations, with particular attention to the platform-train interface, ...

Move beyond local improvement and learn to lead complex, cross-functional change with evidence, governance and discipline.Lean Six Sigma Black Belt: Leading Complex, Data-Driven Projects is a practical guide for experienced improvement practitioners, operational leaders and managers who are ready to tackle problems that cross departmental, organisational and system boundaries.Building on the earlier books in The Lean Six Sigma Belt Series, Robert Porter takes the reader bey...

Nearly a year has passed since Jan Vale returned to Penraven, and life has finally settled back into something resembling normal. The library has found its familiar rhythm, another Christmas has come and gone, Jan has another birthday approaching, and Moss-older, greyer and supposedly wiser-is enjoying retirement, three walks a day and every treat he can persuade someone to give him.Then a young woman at the library makes an unexpected discovery.A chance encounter on social...

In Penraven, everybody knows everybody.Jan Vale knows what they borrow.At sixty-two, widowed librarian Jan Vale has settled into the familiar rhythms of life in Penraven, a picturesque Cornish town by the sea.She knows the regulars, the holidaymakers and the children who would rather be anywhere than staring at another screen. She knows which borrowers mistreat their books, which parents treat the children's library as free childcare, and which locals can turn a fiv...