This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals. This book provides a comprehensive understanding of service quality antecedents in Indian hospitals. It focuses on patient satisfaction and include...

This book addresses some key strategic questions related to agriculture in the context of major contemporary developments and emerging challenges in Nepal such as the changing role of agriculture with economic growth, structural transformation in reducing poverty, improving nutritional outcomes, and addressing the challenges of climate change. The book also suggests policy measures to improve the delivery of critical inputs and services and ensure the participation of marginal and smallhol...

This book comprises select papers from the International Conference on Emerging Trends in Civil Engineering (ICETCE 2018). Latest research findings in different branches of civil engineering such as structural engineering, construction materials, geotechnical engineering, water resources engineering, environmental engineering, and transportation infrastructure are covered in this book. The book also gives an overview of emerging topics like smart materials and structures, green building te...

Genome Damage: Repair and Adaptation Across Life explores the significance of nucleic acid damage from environmental pollutants, UV radiation, and other stressors that can lead to mutations, genetic instability, and various diseases, including cancer. This book delves into the mechanisms of DNA and RNA repair, which are crucial for maintaining cellular health and enabling evolutionary adaptations. It examines these intricate processes across microbes, plants, and animals, providing a compr...

A number of approaches are being defined for statistics and machine learning. These approaches are used for the identification of the process of the system and the models created from the system’s perceived data, assisting scientists in the generation or refinement of current models. Machine learning is being studied extensively in science, particularly in bioinformatics, economics, social sciences, ecology, and climate science, but learning from data individually needs to be researched mo...

This book examines the Capacitated Lot Sizing Problem (CLSP) in process industries. In almost all process industries, there are situations where products have short/long setup times, and the setup of the product and its subsequent production are carried over, across consecutive periods. The setup of a product is carried over across more than one successive period in the case of products having long setup times. A product having short setup has its setup time less than the capacity of the p...

This book offers a conceptual, theoretical, and empirical overview of the role of total quality management (TQM) in Indian higher education from the perspectives of the engineering faculty, students, and alumni. It identifies the critical dimensions to measure the performance of TQM.This volume conceptualizes the service quality of higher education, especially in engineering education, through empirical assessment of the services being provided to major stakeholders like the facult...

Resource Allocation (RA) involves the distribution and utilization of available resources in the system. Because resource availability is usually scarce and expensive, it becomes important to find optimal solutions to such problems. Thus RA problems represent an important class of problems faced by mathematical programmers. This book focuses on development of models and heuristics for six new and complex sub-classes of RA problems in Supply Chain (SC) networks, focusing on bi-objectives, d...

The rapid economic growth of the past few decades has radically transformed India’s labour market, bringing millions of former agricultural workers into manufacturing industries, and, more recently, the expanding service industries, such as call centres and IT companies.Alongside this employment shift has come a change in health and health problems, as communicable diseases have become less common, while non-communicable diseases, like cardiovascular problems, and mental health iss...

This book examines issues and implications of digital and social media marketing for emerging markets. These markets necessitate substantial adaptations of developed theories and approaches employed in the Western world. The book investigates problems specific to emerging markets, while identifying new theoretical constructs and practical applications of digital marketing. It addresses topics such as electronic word of mouth (eWOM), demographic differences in digital marketing, mobile mark...

As manufacturing companies become global, excellence will be key to the survival of Indian manufacturing businesses. Despite India's good performance on the export front in recent years, India is being outperformed by its competitors. Indian manufacturing companies must compete with global companies and become world class organizations to be competitive.Organizational Culture and its Impact on Continuous Improvement in Manufacturing presents detailed insights into recent s...

"A Practical Exploration to Industry 4.0: The Future of Maintenance Management" is a concise and informative e-book that offers an in-depth look into the transformative potential of Industry 4.0 in the field of maintenance management. Discover how advanced technologies such as automation, artificial intelligence, and the Internet of Things (IoT) are reshaping maintenance practices. Gain practical insights into implementing predictive maintenance, real-time monitoring, and remote asset mana...