There’s a silence that falls over a house when the kids have done something unspeakable. The air gets heavy, like even the walls are holding their breath. And somewhere—maybe in the garage or behind the barn—there’s a grown man staring at the horizon, wondering what mistake in his life led to this exact moment. For Jonathan and David Whelan, that man was their father, Eddie Whelan. The Whelans are a family in which bruises are badges of honor, broken objects have stories behind them, and l...

Business transformation typically involves a wide range of visualisation techniques, from the templates and diagrams used by managers to make better strategic choices, to the experience maps used by designers to understand customer needs, the technical models used by architects to propose possible solutions, and the pictorial representations used by change managers to engage stakeholder groups in dialogue. Up until now these approaches have always been dealt with in isolation, in the liter...

Organizations today exist in an environment of unprecedented change. They do so against a backdrop of a global, competitive marketplace, the fast-paced enablement of technology, amplified regulation and accelerating organizational complexity. Many organizations are addressing change in a sub-optimal way and they are operating without a clear view of where their operational risks lie. It is these dynamics that are leading organizations to recognise and embrace Business Architecture. Despite...