Effective, repeatable, and insightful analytics are key to ROI in customer relationship management systems. Many organizations, however, lack the automated reporting tools they need to run their businesses and instead choose to massage the data in Excel. But there's a better way. Salesforce's standard reporting tools provide a rich set of features that, when combined, support a wide variety of analytics needs.This practical introduction covers all the aspects and features you need ...

On station off Okinawa, the crew of the destroyer USS KIDD braced for impact as the Japanese Zero hit and exploded its bomb. April 11, 1945, had suddenly become a very long day. This true story about a new Naval officer is told through his letters home to his wife, young son, and family. Historical facts and personal details are filled in by the author, his son. The officer's journey from induction and advanced training, through deployment to the Forward Area and the kamikaze attack, and f...

When a priceless native artifact is stolen and those guarding it are mysteriously murdered, the United States government turns to the one team who always catches the bad guy - Brady Carmichael and the poodle of mass destruction, Fifi.

A ship sails into port, running fast ahead of a storm. No one in the town thinks she will make it to shore, but she does. That's when the townsfolk discover something strange. There is no one on board!The ship is filled with provisions, water, and everything needed, except a crew.The townspeople decide to hold a lottery, and the ship falls to the widow, Mabel Priory. Find out what she does with the ship, and the secret the ship holds.Spooky Ghost Stories contains a co...

Roy's just an ordinary teenager. So when he relocates to a non-descript town in Middle America, he decides to invent himself a new life with crazy stories and tales about his heroic escapades with his secret-agent dad. But after a freak storm, all his attempts at creating a persona pail in comparison to a strange new world in which he finds himself as the lynch-pin to a cosmic event in which he must navigate his way through multiple worlds, fight off evil wizards, battle mechanized warri...

Noble, with hooves and horn of gold, the unicorn is the embodiment of magic. When Princess Eleanor of England catches sight of him in Swinley Forest, she can’t resist taking him back with her to Buckingham Palace. Unfortunately, once the unicorn leaves the forest, both he and the forest begin to sicken. As the only witness to the unicorn’s departure, Joyce, an intrepid and curious young fairy, sets out for London on a grand adventure to rescue the unicorn—and maybe help the princess while ...

These ghostly adventures and spine-chilling stories are great for reads for reluctant readers. Written by well-known authors and illustrated by much-loved illustrators, this series will appeal to boys and girls.

Tommy started believing in impossible things the day he caught a bus along with a man curiously dressed as a live size teddy bear. What followed was the most bizarre journey of his life. Join Tommy and his reluctant school friends on an adventure as they meet, elephant men, talking owls, the Man of Christmas, and many more. All whilst being chased by a Duchess who knows their deepest personnel secrets.

Longarm the boggle loves his little bridge. After all he makes a good living with the toll he demands from travelers wanting to cross it! When that nasty old ogre appears and steals it from him, he will do everything in his power to get it back. But will strenuous exercise and brawn be enough or will it take something else? Will the boggle succeed in his effort to reclaim what is rightfully his or will it die in the attempt? A fun read for all kids who have to face annoying bullies and for...

#1 NEW YORK TIMES BESTSELLING SERIES • Kid lawyer Thedore Boone is tested like never before in a series that’s been hailed as “classic Grisham” (Los Angeles Times)!“Not since Nancy Drew has a nosy, crime-obsessed kid been so hard to resist.”—The New York TimesThirteen-year-old Theodore Boone knows every judge, police officer, and court clerk in Strattenburg. He has even helped bring a fugitive to justice. But even...

Jerry had the greatest study aid ever -- a copper room where time could be adjusted faster or slower, which he had helped his inventor uncle build. But being able to cram a fifteen hour study marathon into five minutes paled to the notion of spending some quality time with his new girlfriend Lil. So he contrived to steal her away from her overly protective parents for just a moment -- long enough to spend a whole day with her. It worked perfectly, until they stumbled against the other set ...

The ultimate unreliable narrator takes readers on a thrill ride in this highly acclaimed novel. Prepare to grasp for truth until the very last page.Micah is a liar. That's the one thing she won't lie about. Over the years, she's duped her classmates, her teachers, and even her parents. But when her boyfriend Zach dies under brutal circumstances, Micah sets out to tell the truth. At first the truth comes easily. Other truths are so unbelievable, so outside the realm...