"Not just another business autobiography, this is a fascinating and uplifting look into one man's leadership journey through poverty, hardship, racism, and betrayal to becoming one of the most inspirational business leaders of our time."-Jane Marvin, former SVP human resources, Ross Stores, Inc.Bob Knowling is respected by many of America's most admired executives, from Jack Welch to Michael Bloomberg. He has led large organizations through periods of dramat...

LEADERSHIP STARTS WITH STORYTELLINGWith clarity around your message, you will energize those you lead and create a vision they can buy into. But first, you must first write the story that will get them excited and ready to execute.Clarity is key for any successful leader, so much so that top corporations, such as Micorsoft. Nike, Proctor and Gamble, Kimberly Clark, and many more, have incorporated storytelling into their leadership training...

The incredible story of a gang member who became a multimillionaire CEO.Ryan Blair's middle-class upbringing came to an abrupt end when his father succumbed to drug addiction and abandoned his family. Blair and his mother moved to a dangerous neighborhood, and soon he was in and out of juvenile detention, joining a gang just to survive. Then his mother fell in love with a successful entrepreneur who took Ryan under his wing. With his mentor's help, Blair turned him...

This straight-from-the-hip handbook by bestselling author and self-made millionaire Harvey Mackay spells out the path to success for readers everywhere. They will learn how to:Outsell by getting appointments with people who absolutely, positively do not want to see you, and then making them glad they said "yes!"Outmanage by arming yourself with information on prospects, customers, and competitors that the CIA would envy - using a system called the "Mackay 66."...

More than 700,000 people around the world have been captivated by the simple, practical and profound strategies contained in the original bestseller, The Power of Focus. Now a decade later, authors Jack Canfield, Mark Victor Hansen and Les Hewitthave joined forces to create a special 10th Anniversary Edition of this enduring classic. Each of these masters of business and personal development provide a crystal clear picture of why your ability to focus is even more vital today in d...

Building and maintaining a successful team is no simpletask. Even people who have taken their teams to the highest level in theirfield have difficulty recreating what accounted for their successes. Is it astrong work ethic? Is it “chemistry”? What tools can you wrap your hands aroundto build–or rebuild–your team?In The 17 Indisputable Laws of Teamwork, leadership expertand New York Times bestselling author John C. Maxwell shares the vitalprinciples of team building that are necessa...

“AN IMPORTANT BOOK ABOUT MOTIVATION FROM A PROVEN MOTIVATOR.” —JACK WELCHYum! Brands CEO David Novak learned long ago that you can’t lead a great organization of any size without getting your people aligned, enthusiastic, and focused relentlessly on the mission. But how do you do that? There are countless leadership books, but how many will actually help a Taco Bell shift manager, a Fortune 500 CEO, a new entrepreneur, or anyone in between?Over his fifteen ...

In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world.Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original

Although it was first published more than thirty-five years ago, Up the Organization continues to top the lists of best business books by groups as diverse as the American Management Association, Strategy + Business (Booz Allen Hamilton), and The Wharton Center for Leadership and Change Management. 1-800-CEO-READ ranks Townsend’s bestseller first among eighty books that “every manager must read.”This commemorative edition offers a new generation the benefit of Rob...

To have any hope of succeeding as a manager, you need to get your people all in.Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture—congratulations—and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters.Bestselling authors of The Carrot Principle and The Orange Revolution, Adrian Gosti...

The vast majority of small businesses stay small—and not by choice. Only the most savvy and persistent—a tiny one tenth of one percent—break through to annual sales above $250 million. In The Breakthrough Company, Keith McFarland pinpoints how everyday companies become extraordinary, showing that luck is a negligible factor. Rather, breakthrough success turns out to be associated with a clearly identifiable set of strategies and skills that anyone in any business can emulate—from ...

You deserve to be valued, respected, and admired for what matters to you. Here are twenty-one ways to make it happen. “Imagine how it would feel to be fully valued for what you do best. What if your boss, your customers, and your family really appreciated what you have to offer? How proud would you be if your organization won the top spot among Fortune Magazine’s ‘Most Admired Companies?’ What if Jim Collins rated you a ‘Level 5 leader?’ In this book, you’ll find 21 simple and powerful str...