In 1999 D J Brown left his job as a doctor in the NHS, frustrated by a system that seemed intent on breaking him. He developed a career as a business consultant, helping companies to improve the way they worked. But his vocation eventually drew him back to healthcare and he returned to the NHS, only to find that it was still hampered by inadequate leadership, inefficient processes, unbalanced targets and a lack of collaboration. He found institutions full of caring and committed healthcare...

The Meaning of Careful addresses the pressing need to improve patient safety and cost efficiencies while at the same time nurturing staff morale & improving the patient experience. It offers a unique perspective on the possibilities for change within the healthcare system informed both by Dr Brownʼs hands-on experience as an ER doctor and his involvement in managing change in large corporations.