This book details my twenty-five years of dealing with nuisance wildlife complaints on just about everything, from the almost life threatening to the absolutely hilarious. It also talks about dealing with customers, some of whom have knowledge while some have absolutely no clue what is going on.

What happens when the siren fades, and the call stays with you?In 911: "What's Your Emergency?", Jon Quint offers a candid, deeply human account of nineteen years spent as a volunteer EMT in a small New England town. Drawn from real calls and lived experience, this book takes readers inside the unpredictable world of emergency response, where ordinary citizens step into extraordinary moments often to help neighbors, friends, or family.With honesty,...