Over the last generation, Appalachia has produced a number of women poets who have refined and redefined the boundaries of the region’s literature and identity. Her Words focuses on the work of twenty such poets, whose diverse voices have enriched Appalachian literature in particular and American poetry in general. Combining poems, interviews, critical essays, and comments by the poets themselves—some acclaimed nationally and others best known regionally—Her Words celebrates the w...

"The complete book on cloisonné enameling . . . encyclopedic in scope." — Jewelers' Circular-Keystone"A good addition to all general craft collections." — Library JournalOne of the most beautiful forms of enameling and jewelry making, cloisonné enameling is currently enjoying a renaissance among jewelers, enamelists, designers, and craftspeople. For anyone wishing to explore the age-old art, the present volume is considered the best book on the subject. Writ...

Home of the first settlement in the United States and known as Old Dominion and The Mother of Presidents, the state of Virginia’s artistic output proves among the most fecund in the nation, evidenced in this ninth volume of The Southern Poetry Anthology. This collection includes well-known, established, and celebrated poets such as Charles Wright, Claudia Emerson, Gregory Orr, Ellen Bryant Voigt, R. T. Smith, Forrest Gander, and Rita Dove, and the editors have dedicated equal focu...

The Power of IP VideoUnleashing Productivity with Visual NetworkingJennifer C. BakerFelicia Brych DalkeMichael MitchellNader NanjianiThe definitive guide to deriving business value from IP video solutionsUsing today’s rich new IP-based technologies for video, voice, and web collaboration, businesses can streamline and accelerate processes, increase productivity, and improve both top and bottom lines. In The Power of IP Vi...

The definitive pioneering blueprint covering the what, why and how of the blockchain.Blockchains are new technology layers that rewire the Internet and threaten to side-step older legacy constructs and centrally served businesses. At its core, a blockchain injects trust into the network, cutting off some intermediaries from serving that function and creatively disrupting how they operate. Metaphorically, blockchains are the ultimate non-stop computers. Once launche...

About a year ago, we published the Cloud Academy primer "Shedding Light on Cloud Computing". Since then, interest in cloud computing has blossomed and I have had the opportunity to present our Cloud Academy content at cloud computing events around the world. This new book encapsulates the insights and knowledge gathered from the conversations at these events. That includes the dialogue with cloud practitioners, vendors, customers and the considerable number of cloud computing gurus this in...

The latest techniques for building a customer-focused enterprise environment"The authors have appreciated that MDM is a complex multidimensional area, and have set out to cover each of these dimensions in sufficient detail to provide adequate practical guidance to anyone implementing MDM. While this necessarily makes the book rather long, it means that the authors achieve a comprehensive treatment of MDM that is lacking in previous works." -- Malcolm Chisholm, Ph.D., Pre...

Complete coverage of all current objectives for the CAPM and PMP exams—more than 1,000 practice exam questions and in-depth explanations in total!Thoroughly revised for the current PMI Project Management Body of Knowledge (PMBOK), this up-to-date resource offers complete coverage of all the material included on the Certified Associate in Project Management and Project Management Professional exams. You’ll find learning objectives at the beginning of each chapter, exam tips, pract...

Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today's challenge of managing change in today's complex world. The book shows how to apply the three levels of performance and link performance to strategy, move from annual ...

In Information Rules, authors Shapiro and Varian reveal that many classic economic concepts can provide the insight and understanding necessary to succeed in the information age. They argue that if managers seriously want to develop effective strategies for competing in the new economy, they must understand the fundamental economics of information technology. Whether information takes the form of software code or recorded music, is published in a book or magazine, or even posted on a websi...

CIO BEST PRACTICESEnabling Strategic Value with Information TechnologySECOND EDITIONFor anyone who wants to achieve better returns on their IT investments, CIO Best Practices, Second Edition presents the leadership skills and competencies required of a CIO addressing comprehensive enterprise strategic frameworks to fully leverage IT resources.Filled with real-world examples of CIO success stories, the Second Edi...

Unique insights to implement big data analytics and reap big returns to your bottom lineFocusing on the business and financial value of big data analytics, respected technology journalist Frank J. Ohlhorst shares his insights on the newly emerging field of big data analytics in Big Data Analytics. This breakthrough book demonstrates the importance of analytics, defines the processes, highlights the tangible and intangible values and discusses how you can t...