Written by an airline pilot and a clinical psychologist, this combination of practical explanation and self-help techniques is the definitive guide to help anyone overcome their fear of flying.Sometimes unnecessary anxiety is caused by events which airline crews may take for granted, including aspects of flights that are mystifying and even alarming to less frequent flyers. This new edition incorporates the recent advances in technology within the aviation industry, as well as the i...

This guide is primarily concerned with the safety of the person and the minimising of potential physical conflict and personal injury.This guide looks at awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an outline of techniques for your personal safety.

A classic collection of Christian meditations, thoughts and philosophies, translated from the original French collection.

We are all in the business of selling. Selling our products and our services, selling our company, and especially selling ourselves. So whether you are selling business to business, or business to consumer, this audiobook will tell you in simple steps how to close more sales and win more business. Topics covered include:How to build better rapport with your prospectsHow to sell to the right peopleHow to use a sales structure that worksHow to overcome objecti...

A certainty in life is that things will change - sometimes bringing new experiences we enjoy and at other times those we would prefer to avoid. While change may be certain, our natural aversion to it creates conflicting pressures.Failure to recognise and address these conflicts is the main reason why change initiatives do not produce the gains, growth, and security anticipated. This book will help you to understand what drives change in your organisation. It will also show you:...

Making a presentation strikes fear into many hearts. It ranks alongside going to the dentist or being put into a cage with a hungry lion or two! Wherever it sits along the fear scale for you, this guide is designed to get through it, if not actually reaching the point of enjoying giving a presentation. This guide includes: how to research and prepare a presentation; how to structure a presentation; how to manage information overload; how to use scripts, prompts, visual aids, and handouts; ...

Speed dating has become the coolest way for young singles to meet and find love, and Clare McCann knows this better than most. In her research into this "noughties" social phenomenon, the author spent a year attending events around the UK and speed-dated over a thousand men! Peppered with essential tips and interesting facts about the industry, this expert guide will help you get the most out of speed dating.

Business owners and managers are under increasing pressure to perform. Never has there been a better time to practice good people motivation and management techniques. Lack of employment security and flexible working contracts have reduced the level of loyalty, so more emphasis needs to be placed on building positive relationships with people. Traditional carrot-and-stick management techniques no longer work.This guide is designed to show how to nurture and develop staff to deliver...

To many, Urban Legends are nothing more than harmless tales told round a camp fire, in a dormitory or round a table in a pub with the express aim of provoking a frisson of fear in the listener through the use of some horrific shock element in a familiar location and to an unlucky protagonist who is known to a friend of a friend of a friend. But is there something working at a deeper level?We have all heard stories of the Deep Fried Rat, the Ghostly Hitchhiker, the Hook Handed Kille...

Losing weight isn't rocket science: eat less and move more, and it will happen. The link between sex and slimming is also simple: a good hard rogering will burn calories.But do you know how much weight you'll burn up, which positions offer the greatest slimming opportunities, or where to find a fellow slimmer willing to work with you? Now you can find out. Stuffed with brilliant shagging tips and a calorie-burning guide for both sexes, there's plenty in Shag Yourself Slim to keep y...

The recent explosion of unsolicited material written for the world's greatest, sexiest entertainment medium has largely produced a mountain of wasted paper.Truth is, the many who write from scratch, no matter how talented, have more chance of winning the lottery than creating an excellent script. The few who achieve success do so because they have shed the blood, sweat and tears necessary to master the elaborate art and craft of screenwriting.This book explodes the myth tha...

Communicating effectively should be the simplest thing in the world, we talk and listen - or do we? And is that all there is to it? This audiobook shows you: how to read, interpret and use body language; how to open, structure and close conversations; how to influence people; how to get on someone's wavelength; how to recognise, understand and relate to different personalities; how men break the ice and women open conversations; what he says and what she says - the different ways men and w...