The Challenges to Library Learning: Solutions for Librarians is an insightful volume that offers a practical philosophy of engagement that can be used to meet the growing challenges facing librarians, including staffing shortages, depleted or eliminated training budgets, longer hours, greater workloads, and rapidly-changing technology, hindering the ability—and willingness—of employees to continue job education in library sciences. With three decades of experience as a library adm...

Develop a library staff training program that really works!To stay on top of the lightning-fast changes in the library field and provide your patrons with the best service possible, you need to establish and sustain an effective program for training your staff. The Practical Library Trainer examines the concept of the library as a learning place for patrons and staff, offering a comprehensive view of training from an administrator’s perspective. Bruce E. Massis, author of The Pract...

Examine the nuts and bolts of successful management in today’s rapidly evolving libraries!This book is an essential primer for new library managers and directors. In addition to providing an overview of the practical aspects of management, it is a vital reference tool for managing your library and its staff. The Practical Library Manager’s informative text and comprehensive bibliographies of print and electronic resources can guide you to solutions to the issues that every fledgling librar...

Learn reliable techniques to prepare and present effective testimony!“Soon after leaving graduate school I was thrown to the courtroom wolves with no preparation. No social worker should have to go through that,” says Janet Vogelsang, author of The Witness Stand. Few colleges of social work prepare their students for the inevitable involvement with the courts entailed by their profession. This timely book provides you with a blueprint for presenting yourself as a competent and credible pro...

This book investigates a wide variety of situations and models which fall under the umbrella of information and referral. It examines traditional views in public libraries and library systems as well as descriptions of programs in nontraditional settings, such as academic libraries. A human services perspective is explored and research models are presented.

“This definitive work on HR competencies provides ideas and tools that help HR professionals develop their career and make their organization effective.”—Edward E. Lawler III, Professor, University of Southern California“This book is a crucial blueprint of what it takes to succeed. A must have for every HR professional.”—Lynda Gratton, Professor, London Business School“One single concept changed the HR world forever: ‘HR busin...

As more associations struggle with limited professional development funding, the opportunities for library and information experts to advance their skills are being examined in a more effective and cost-efficient manner. Revolutionizing the Development of Library and Information Professionals: Planning for the Future examines the future of library professional development by investigating the aspects that make these development events worthwhile. This book is essential for library associat...

Faster sales pitches won’t lead to faster sales. The key to speeding up the sales process is to actually slow down and get in sync with your customer’s buying process.The biggest mistake salespeople make in their careers is equating a faster pitch with a faster close. Sales guru Kevin Davis shows you how to slow down and focus on the customer buying process, so they can identify and quantify customers’ real needs--and adapt their sales pitches accordingly.I...

Today's consumers have unprecedented choice in terms of the technologies and platforms that access, produce, and distribute media content. The development and overlap of television, the internet, and other media technologies is fragmenting and empowering media audiences more than ever. Building on his award-winning book, Audience Economics, Philip M. Napoli maps the landscape of our current media environment and describes its challenge to traditional conceptions of the audience.

Revised, expanded, and up-to-the-minute—the leading guide to serving the modern organization's onboarding needsIt's a challenge overlooked by many: The need to bring recent hires into the fold, smoothly, effectively, and rapidly. And in this state-of-the-art multi-phased guide to integrating new employees into an organization, Doris Sims, longtime HR and onboarding guru again redefines the expectations of what effective HR training and succession management can do for yo...

11 year Sourcing Recruiter shares proven resume writing techniques and strategies to stand out over your competition and to get noticed! Job searching has become more frustrating than ever before with online job searching and computers screening out resumes. Learn 7 strategies to get your resume noticed online and find out what recruiters and hiring managers are looking for when sourcing for candidates. Cori shares inside recruiting techniques with job seekers to stand out from their compe...

This comprehensive resource highlights the most recent practices and trends in blended learning from a global perspective and provides targeted information for specific blended learning situations. You'll find examples of learning options that combine face-to-face instruction with online learning in the workplace, more formal academic settings, and the military. Across these environments, the book focuses on real-world practices and includes contributors from a broad range of fields includ...