There are many reasons why things go wrong in the way teams work together. With this book you learn to what degree certain factors can influence the way your team operates. The starting point for a lot of the questions and assignments is always your team. You will be confronted with questions such as How does that work in my team? What do I want to improve? and How can I go about that?. The book closes with a procedure that your team can use for setting up a work programme for team improve...

Developing your emotional intelligence just got easierExperts are beginning to agree that types of intelligence other than IQ (Intelligence Quotient) have evolved as human capacities over the last two million years. Low Emotional Intelligence Quotient or EQ can be perceived as the absence of control over the outcome of a situation. Do you ever feel like this is the case - you keep getting 'poor luck' or cannot influence better results? When you have a high ...

World renowned facilitation, group and meetings dynamics guru explains how to run great meetings. Dr Dale Hunter's classic guide includes all the latest findings and research on facilitation. Written by an international expert, it's the go-to sourcebook for people involved in human resources, management, mediation, team leadership, performance management and individual and team coaching. If you're someone who is responsible for effective group and inter-personal dynamics, this is the Bible...

Method and process are important in project management, but knowing how to use them is even more so. Project managers can increase effectiveness most by developing soft skills. You will find that these skills are transferable across project types and industry sectors. This book illustrates the application of NLP to develop competencies - better equipping you to communicate across cultures, reframe problems, manage stakeholder groups, resolve conflicts, motivate teams and become an even bet...

New edition of this concise overview of organisational behaviour for quick reference or fast and effective exam revision. Focussing on key themes and developments, this enhanced edition applies theoretical concepts to real-life situations, highlights definitions and key concepts, and provides chapter summaries and short revision questions for each topic. Includes chapters on person perception, attitudes in the workplace, learning, personality, stress management, leadership, group dynamics,...

Mentoring is a powerful tool in the development of talent within any organization. Experienced colleagues develop the skills, capabilities and confidence of more junior staff, who will go on to contribute to, and drive the success of, the organization. The Complete Guide to Mentoring is your step-by-step guide to implementing a successful mentoring programme in your organization. Packed with high-profile interviews, case studies and questionnaires, it includes a w...

Widely recognised as a leading practical resource on coaching and mentoring, The Coaching and Mentoring Learning Resource Manual by Jimmy Petruzzi combines an understanding of coaching and mentoring principles, skills, attitudes and behaviours, along with practical guidance and a comprehensive tool kit for coaches and mentors. A pragmatic and passionate learning resource that establishes the many benefits of coaching and mentoring in order to create a working environment for individuals an...

Explore three defining challenges that school teams face when gathering, interpreting, and utilizing school data. Complete with survey questions for efficient data collection, group work structures, strategies, and tools—along with essential definitions and descriptions of data types—this compelling guide will help you confront data obstacles and turn struggling committees into powerful communities of learners.

Positive Psychology at Work brings the fields of positive psychology and appreciative inquiry together for the first time to provide leaders and change agents with a powerful new approach to achieving organizational excellence.Draws together positive psychology and appreciative inquiry in the context of leadership organizational challenges for the first timePresents academically rigorous and referenced material in a jargon-free, accessible mannerA...

Career moves (even positive ones) can be disruptive for the individual, and the psychological impact of changing roles or careers is often underestimated. Career transition coaching is a relatively new field, but one that is highly relevant in the modern world. In Essential Career Transition Coaching Skills, Caroline Talbott explores the most effective career transition coaching techniques and explains the psychology behind them.Looking at both self-motivated and enforced career ch...

Coaching is rapidly growing from a young, emerging profession to one that is becoming more established on a global scale. As professional coaching grows, so does the need for a more formulated approach to regulation, ethics and individual development. In order for coaches to develop their skills and knowledge they need to make continual professional development and supervision a core aspect of their practice.Published with the Association for Coaching, Supervision in Co...

The landscape of workplace learning is transforming. Organizations today understand that formal training is not always the best solution in the fast changing world of innovation and new technology. The rise of social and informal learning, gamification of training, dealing with big data and working with extended enterprise are just some challenges L&D professionals face in their work today.The Learning Challenge helps practitioners to make sense of the latest developments ...