Will the COVID-19 pandemic be remembered as a turning point in how universities deliver teaching and learning? How might the widespread use of digital tools change higher education?This groundbreaking book explores the role of digital education at this crucial crossroads. Built on interviews with more than fifty leading practitioners from major universities and ed-tech firms, Leveling the Learning Curve is an indispensable guide to the inner workings of digital education. ...

Contract management is a critical skill for all contemporary public managers. As more government duties are contracted out, managers must learn to coordinate and measure the performance of private contractors, and to write contract requirements and elicit bids that obtain important services and products at the best possible price and quality. They must also learn to work in teams that include both public and private sector partners.The Responsible Contract Manager delves i...

Skillful management is essential to the functioning of any organization. But what are the fundamental elements of a manager’s work? What tools and techniques can managers employ to achieve their goals? At a time when organizations must work across sectors, between farther physical distances, and while interweaving sustainability and equity, what do managers need to know about the changing nature of work and leadership?This book is a succinct handbook of the essentials of management...

In their introduction, the editors of New Ways of Doing Business assert that in retrospect, it will be apparent that today's government, that of the early years of the 21st century, 'was undergoing its most significant transformation since the decade of the 1930's when direct government-delivered services grew significantly as part of the New Deal.' This newest volume in the IBM Endowment for the Business of Government series is an invaluable guide to navigating the sometimes controversial...

Skillful management is essential to the functioning of any organization. But what are the fundamental elements of a manager’s work? What tools and techniques can managers employ to achieve their goals? At a time when organizations must work across sectors, between farther physical distances, and while interweaving sustainability and equity, what do managers need to know about the changing nature of work and leadership?This book is a succinct handbook of the essentials of management...

Will the COVID-19 pandemic be remembered as a turning point in how universities deliver teaching and learning? How might the widespread use of digital tools change higher education?This groundbreaking book explores the role of digital education at this crucial crossroads. Built on interviews with more than fifty leading practitioners from major universities and ed-tech firms, Leveling the Learning Curve is an indispensable guide to the inner workings of digital education. ...

In recent years, increasingly sophisticated metrics have been created to measure sustainability. First devised to address environmental concerns such as greenhouse gas emissions, they now also assess organizational governance, community benefits, and hiring practices, among others. The field of sustainability management uses these metrics to track and advance progress on environmental, social, and business goals. How can an organization incorporate sustainability metrics into performance m...

"By far the best book on corporate and institutional governance." —Nicholas Katzenbach, former attorney general of the United StatesIn his new foreword to The Board Book, former Mellon Foundation and Princeton University president William G. Bowen brings his immense experience to bear on the most pressing questions facing boards of directors and trustees today: seeking collaborative relationships and placing a renewed emphasis on sustainable initiatives. The strategies Bow...

In the twentieth century, large companies employing many workers formed the bedrock of the U.S. economy. Today, on the list of big business's priorities, sustaining the employer-worker relationship ranks far below building a devoted customer base and delivering value to investors. As David Weil's groundbreaking analysis shows, large corporations have shed their role as direct employers of the people responsible for their products, in favor of outsourcing work to small companies that compet...

In Minority Business Success, authors Leonard Greenhalgh and James Lowry chart a path for the full participation of minority businesses in the U.S. economy. Today, minorities are well on their way to becoming the majority of our workforce and a large part of our entrepreneurial endeavors; their full contribution is essential to national competitive advantage in a global economy.The beginning of this book summarizes demographic changes in America and shows why it's in the n...

There are few industries, if any untouched by global competitive forces. Firms and countries long accustomed to dominance in their respective international markets must now reckon with aggressive and innovative competitors from all corners of the world. As the cross-border flow of people, knowledge, ideas, products, services and management practices accelerates, the notion of home-based advantage is becoming weaker. Unlike their domestic counterparts, firms competing across borders must de...

"A timely and smart discussion of how different cities and regions have made a changing economy work for them—and how policymakers can learn from that." —Barack ObamaWe're used to thinking of the United States in opposing terms: red versus blue, haves versus have-nots. But today there are three Americas. At one extreme are the brain hubs—cities like San Francisco, Boston, and Durham—with workers who are among the most productive, creative, and best paid on the plane...