In the hospitality space, Three and Jackie Carpenter know full well the importance of leading teams who are loyal, engaged, and happy. Working in an industry where customer expectations are at an extreme, Three and Jackie have applied a mindset of treating employees like customers. They’ve developed a 5-step roadmap to creating positive employee experiences and company cultures where connection is the crux of the team’s success. People First will teach you how to support, coach, and develo...

**From the New York Times bestselling author of The Heart-Led Leader comes an empowering manifesto on how to use influence to “make a real difference in the lives of those you interact with at work, in your home, and wherever you may roam” (Ken Blanchard, co-author of The One Minute Manager)“Tommy Spaulding has such a profound gift for storytelling and for collecting wonderful people and experiences.”—Liz Wiseman, author of Multipliers**R...

New York Times bestselling author Tommy Spaulding shows you how looking inwards--and leading with your heart--can transform your life.In his New York Times bestseller, It’s Not Just Who You Know, world renowned leadership speaker and former CEO of Up with People Tommy Spaulding talked about the power of building genuine and lasting relationships both personally and professionally. In The Heart-Led Leader, Spaulding turns his focu...

In It’s Not Just Who You Know, Tommy Spaulding—the former CEO of Up With People—has written the new How to Win Friends and Influence People for the twenty-fist century. Success—in business and in life—is all about relationships. In this powerful guide to reaching out to others, Spaulding takes Dale Carnegie’s classic philosophy to the next level—how to create lasting relationships that go well beyond mere superficial contacts and “second floor” relationships.Tommy...

A five-step process for implementing a People First philosophy in your organization, where caring, connected leaders create loyalty, ownership, value, and excellence.In the hospitality space, Three and Jackie Carpenter know full well the importance of leading teams who are loyal, engaged, and happy. Working in an industry where customer expectations are at an extreme, Three and Jackie have applied a mindset of treating employees like customers. They've developed a ...

**From the New York Times bestselling author of The Heart-Led Leader comes an empowering manifesto on how to use influence to “make a real difference in the lives of those you interact with at work, in your home, and wherever you may roam” (Ken Blanchard, co-author of The One Minute Manager)“Tommy Spaulding has such a profound gift for storytelling and for collecting wonderful people and experiences.”—Liz Wiseman, author of Multipliers**R...

In It’s Not Just Who You Know, Tommy Spaulding—the former CEO of Up With People—has written the new How to Win Friends and Influence People for the twenty-fist century. Success—in business and in life—is all about relationships. In this powerful guide to reaching out to others, Spaulding takes Dale Carnegie’s classic philosophy to the next level—how to create lasting relationships that go well beyond mere superficial contacts and “second floor” relationships.Tommy...

It is not native intelligence or natural talent that makes people excel, it's old-fashioned hard work, sweat equity, and determination.In Grit to Great, Linda Kaplan Thaler and Robin Koval tackle a topic that is close to their hearts, one that they feel is the real secret to their own success in their careers--and in the careers of so many people they know and have met. And that is the incredible power of grit, perseverance, perspiration, determination, an...

From the bestselling author of The Bomber Mafia, learn what sets high achievers apart—from Bill Gates to the Beatles—in this seminal work from "a singular talent" (New York Times Book Review).In this stunning book, Malcolm Gladwell takes us on an intellectual journey through the world of "outliers"—the best and the brightest, the most famous and the most successful. He asks the question: what makes high-achievers ...

Mornings are a madcap time for many of us. We wake up in a haze—often after hitting snooze a few times. Then we rush around to get ready and out the door so we can officially start the day. Before we know it, hours have slipped by without us accomplishing anything beyond downing a cup of coffee, dashing off a few emails, and dishing with our coworkers around the water cooler. By the time the workday wraps up, we’re so exhausted and defeated that any motivation to accomplish something in th...

If you saw a toothpick on the floor, what would you do?This seemingly innocuous question was posed to Subir Chowdhury by one of his longtime clients, and ultimately lead him to a profound realization: good enough is not enough. The best processes in the world won't work without developing the kind of mindset — a caring mindset — that is needed to achieve real and sustainable change in both organizations and individuals.In his compelling new book, bestsellin...

Featured on CBS and WBZ Radio, Evan Pellett is the keynote guest speaker on Nightside with Dan Rea. You may have heard Evan as the radio expert on interviewing across the United States.Cracking the Code to a Successful Interview is a groundbreaking new scientific, proactive, cutting-edge, hands-on, proven approach to job interviews by an award-winning, highly decorated recruiter. This REAPRICH eight-step interview method will give you a proactive way to take contr...