Updated to account for ISO 55000, Benchmarking Best Practices for Maintenance, Reliability and Asset Management, Third Edition, now includes an overview of this seminal and long-awaited standard and identifies the specific points where ISO 55000 will impact maintenance and reliability. New graphics to enhance the text’s main points have been added throughout.As with past editions, the third edition provides a logical, step-by-step methodology that will enable any company t...

Thoroughly revised and updated, this best selling book presents a logical, step-by-step methodology that will enable any company to conduct a cost-effective benchmarking effort. It presents an overview of the benchmarking process, a detailed form for surveying and "grading" maintenance management, and a database of the results of more than 100 companies that have used this survey.Provides a clear, concise benchmarking methodology.Clearly explains and interprets the ...

If you’re a tech company, the most dramatic effect of megatrends like cloud computing, managed services, and the rise of consumer technology won’t be felt in your company’s product line. The true disruption will be to your business model. Future customers won’t want to pay you high prices out of big “CapEx” budgets anymore. They will expect lower “cloud” prices paid from “OpEx” budgets only when and if they successfully consume the business value of your products. How your company reacts t...

"The documented benchmarks for success and the many examples help explicate the complexities for the reader. The book is organized and written so that it will be useful as an introduction to the field and also as a reference when special challenges arise for the practicing manager." -- DR. JOHN J. COYLE, Professor Emeritus of Logistics and Supply Chain Management, Department of Supply Chain and Information Systems, Smeal College of Business, Pennsylvania State University

Can you get rapid results and still be effective? Where do you begin and what techniques should you use? What have others done and what were their lessons learned?Andrew Muras and Glenn Goodnight answer these questions and many more based on years of experience in implementing and teaching at both commercial and government organizations. Filled with case studies, this book highlights techniques that are effective in the real world. Whether practiti...

Official reference material for the Portfolio Management Professional (PfMP) Credential Examination!This comprehensive book presents a road map for the achievement of high value enterprise strategies and superior project management results. It provides methods for best project selection, faster completion, optimal project portfolio management, and how to explicitly measure the PMO for rapidly increasing project ROI. The Project/Program Management Office (PMO) is the fastest growing concept...

This book provides students of marketing with everything they need to understand and prepare a comprehensive marketing plan. Written in Dr. Wongs vivid and interesting style, and furnished with examples for new products and services, this book helps students to demystify the ingredients of an approved marketing plan.Advance Praise for Approved Marketing Plans for New Products and ServicesDr. Ken Wongs latest work exemplifies the unassuming and straightforward style...

The Breakthrough Program for Increasing Quality, Shortening Cycle Times, and Creating Shareholder Value In Every Area of Your OrganizationTime and quality are the two most important metrics in improving any company's production and profit performance. Lean Six Sigma explains how to impact your company's performance in each, by combining the strength of today's two most important initiativesLean Production and Six Sigmainto one integrated program.Th...

Learn the Secrets Behind World-Class Product DevelopmentIn a world overloaded with new products and services, making a single offering stand out is a Herculean task. Or is it? Market leaders are developing innovative processes that all but guarantee the success of their new products--and now their secrets are available to you.The McGraw-Hill 36-Hour Course: Product Development gives you the critical edge in a product-saturated world. Presenting the most current m...

The Toyota Production System is the benchmark used throughout the world for “lean” thinking. Now you can model your own processes after those of the company that “wrote the book on supply chain management.”Written by two experts on the subject, along with a former Toyota senior executive, this book details the most celebrated supply chain operation in the world to help you form an integrated, synchronized system that will be the envy of your industry.You will find key insig...

Essential Project Management Skills--Made Easy! This accessible guide bridges the gap between being a project manager and becoming a globally recognized Project Management Professional (PMP). Covering the latest PMP exam content from the Project Management Institute (PMI), the book explains PMI's worldwide standard methods, nine knowledge areas, and 42 processes. You'll learn proven strategies for improving project efficiency and effectiveness, balancing constraints, communicating timely and...

The past decade has seen a massive paradigm shift in how new drugs and other therapies are discovered, developed and commercialized. This new distributed model of networked R&D seamlessly blends external partnerships with in-house efforts to generate innovations and create value. Smaller companies and academia have been both beneficiaries and targets of this shift in focus. Partnering with giant pharmaceutical corporations can provide the resources and channels to market that an academ...