Supported by the Independent Transport Commission (ITC): a registered charityWhy travel? What motivations underpin the journeys we make? And how can we make decisions that improve our travel experiences?Arguing that the desire to move is a purpose in itself, this book brings together leading experts to provide insights from multiple viewpoints across the sciences, arts and humanities. Together, they examine key travel motivations, including the importance of travel for huma...

The second edition of this innovative core textbook spans the service and manufacturing sectors, equipping readers to grasp and overcome the core challenges faced in planning, designing and implementing operations. The prestigious and well-respected author team takes a 'tasks and challenges' approach that marries theory to their extensive practical experience of running operations in high-profile business settings while reflecting their clear vision and personal philosophy of operations ma...

Motivation truths for today's workplace; the science of what drives us and the art of harnessing it; find the real reasons why your people work; be a truly inspirational leader; get the best out of each and every one of your staff; commit your team to a powerful cause.

Mind Maps at Work takes a fresh and exuberant look at how Mind Maps can keep you one step ahead of your colleagues at work. Full of practical tips, exercises and inspiring casestudies of people from all career backgrounds, it will help you unlock your reservoirs of creativity and find the fulfilment at work you know you deserve.Tony Buzan is the world-renowned inventor of Mind Maps who has helped hundreds of highly successful international businesses and organisations. In this insp...

'A useful confidence-building tool for those whose key aim is to find their inner power' Edge OnlineBeing more assertive just got easierMuch has been spoken about the assertive communication style, not all of it complimentary! Many people confuse it with being aggressive, bamboozling others into submission and getting what you want, despite what they want. However, assertive communication is not domineering; it's just a mea...

We live in times of unprecedented busyness. The demands and pace of work and life are at an all-time high, and they dont appear to be slowing down. Whether our loads are self-imposed or put on us by others, most of us are doing our best to squeeze it all inand were starting to burst at the seams.In Ease, author and certified coach Eileen Chadnick offers a prescription for these busy times with a toolkit of hundreds of tips and strategies to bring more ease into your work and life. ...

This short book is packed with advice, guidance and how-to's in two of the most important skills required of managers today. Assertiveness deals with the subject of human behaviour, with different personality types and how to recognise them. It deals with the subject of poor communication and how to influence changes in behaviour in such a way as to score advantages for our business when we are dealing with confrontational problems. You'll learn about the different "ego states" of the Chil...

Illustrates how managers can inspire individuals or teams to develop. Sets out guidelines on how to reduce negativity, boost positive feelings and foster enthusiasm and involvement.

Creating Intelligent Teams is a different way to initiate, manage and lead effective and positive change in teams and organisations. For any organisation looking to nurture and develop talent from amongst its own employees, the book offers an accessible, yet highly informative, information resource on:•how to recognise the influences on, and dynamics of, individuals and teams•how to enhance team performance•how effective leaders can boost productivity and build intelligent tea...

If you want to learn how to motivate yourself and be motivating to others, then this is the book for you! Easy to follow and invaluable to have around, each chapter focuses on honing particular skills, improving your insight and increasing your all-round performance. Including sound information from inspirational voices, motivational trainers and entrepreneurs, it explains what motivation is, how to define your goals, how to boost your creativity, sharpen your motivational skills, challeng...

This practical and accessible book focuses on the interview, which forms a key part of the Police Recruit Assessment Process. This book identifies the nature of the interview and fully explains what to expect in the way of interaction with the assessor. It offers clear guidance on preparation for, and performance in, the interview and identifies the core competencies tested within the exercise. The range of practice exercises and detailed guidance increases confidence and competence and he...

Ntsikie is a management consultant whose area of focus is strategy development, facilitation and implementation using various management practices, techniques and tools. She has experience working with public, private and NGO sectors, including facilitation with Boards of Directors. She is an avid practitioner of business excellence models and has proven track record applying her skills.