We build machines to eliminate human error, streamline our workflows, and remove the tedious friction from our daily lives. From auto-pilots in airplanes to algorithmic spell-checkers, automation promises a flawless existence. But this convenience hides a dangerous psychological trap. The Irony of Automation, a concept pioneered by researcher Lisanne Bainbridge, reveals that the more reliable a system becomes, the more the human operators lose their cognitive sharpness. When the machine in...