'Learning involves doing...Since action learning suggests that we may best master whatever unknown challenge appears by working with others who seek to triumph in the same way, its programmes should be collectively designed and launched by those who hope to profit from them.' Reg Revans based his theories of Action Learning on 30 years of work and observation. This revised and updated reissue of the definitive text, ABC of Action Learning, is a clear, easily read primer for anyone wishing ...

Strategic Thinking: A Step-by-Step Approach to Strategy and Leadership, now in its third edition, takes you step by step through sound strategic thinking by setting out the questions to ask. In the process of answering these questions and thinking through the important issues that they raise, you will learn how to formulate strategies and write clear and concise strategic plans.With new online material to support each step and help strengthen your ability ...

SMEs need to become more sustainable. To reach such a goal they also need to become more professional in their outlook and approach. In this way they may be able to deal with the instability, complexity, ambiguity and uncertainty of change; and to cope with the ever increasing pressures brought by change. After outlining what is meant by sustainability and professionalism, some strategies for how SME owner/managers might become more professional by focussing on the development of their own...

Method and process are important in project management, but knowing how to use them is even more so. Project managers can increase effectiveness most by developing soft skills. You will find that these skills are transferable across project types and industry sectors. This book illustrates the application of NLP to develop competencies - better equipping you to communicate across cultures, reframe problems, manage stakeholder groups, resolve conflicts, motivate teams and become an even bet...

Student Essentials: Study Skills – in one hour gives you all the skills you need when studying. Taking you step-by-step through every stage, helping you develop and refine your skills for university study success. Student Essentials: Study Skills – in one hour is packed full of jargon-free, practical advice to help you really get to grips with successful study skills. Checklists and exercises ensure you tackle each stage of study head on and develop key skills. From devel...

Why is talent management such a global corporate phenomenon? Why do organisations need talent management solutions? The answer is that without a talent management training infrastructure there is no way to identifying, recruiting talent and defining the really talented employees who deliver corporate success. Yet, how many organisations have truly defined what they mean by developing talents or indeed have talent management strategies? In most cases, these terms are broad and lack consiste...

This book is a clear, concise and straightforward guide to a well-established approach to problem-solving and learning in groups that enables change.

'When Peter Thompson, master of the broadcasting art, turns his attention to the nuts and bolts of persuasion, the result is precisely what you d expect: lucid, comprehensive and intensely practical.' Hugh Mackay, Author of The Good Listener'As soon as you move one step up from the bottom, your effectiveness depends on your ability to reach others through the spoken and written word.' Peter DruckerIn the information age, where the contest of ideas is paramount, bei...

Why do we need motivated employees? The answer is survival. All managers want to know the secret of how to motivate employees. They know this ensures not only survival in a changing world but also serious productivity and progress. Motivating employees is perhaps the single most important function of management. And it is not that simple. Many myths and traps exist about motivation. Increasing money can decrease motivation. Older workers have different motivational factors than younger wor...

This indispensable guide for building management skills helps readers realise their full potential and improve their managerial performance.

Working with top British and American companies for over thirty years, Martin Roberts has developed an enviable reputation for solving problems. He attributes this success to his ability to adapt and apply NLP, Behavioural Modification, Gestalt therapy and Transactional Analysis techniques from the field of organisational psychology.This book is about achieving excellent change management using a variety of techniques and contains many new concepts and applications for consultants,...

Effective negotiation skills just got easierThere was a time, not that long ago, when negotiation was seen, in the main, as the province of industrial relations folk and car-sales advisers. But, no longer! Repeated financial crises have squeezed profit margins and, in some markets, discouraged buyers from making marginal purchases or continuing habitual expenditure. Managers have found themselves in the frontline of the expectation to achieve better value for money,...