'One of the saddest and yet most thrilling sights to me was to see parties of those young fellows who had just volunteered being marched from the recruiting office - perhaps 30, 50 or 100 of them - in all sorts of dress - top hats, caps, soft hats, morning coats, jackets - shabby men and 'nuts', labourers, clerks, partners in great city businesses, hooligans - all mixed up, marching side by side, all having made the great decision, ready to lay down their lives for their country ...It made...

An essential book linked to the LLUK Standards for teachers, trainers & tutors: a practical introduction to teaching & learning.

A comprehensive guide to continuing professional development in the lifelong learning sector providing teachers with practical support and guidance alongside development activities.

This best-selling book explains the concept of constructive alignment in education and aids implementation of this at multiple levels.

In healthcare settings, the term ‘mentorship’ is normally used to describe the supervision of a pre-registration student by a qualified practitioner. Mentorship can be very formal or relatively informal. It can also be practised differently in particular locations, settings and healthcare professions.This clear, concise book transcends professional and geographical boundaries in order to focus on the essential characteristics of effective mentorship. It will therefore be useful to a very wide...

Feedback is a crucial element of teaching, learning and assessment. There is, however, substantial evidence that staff and students are dissatisfied with it, and there is growing impetus for change.Student Surveys have indicated that feedback is one of the most problematic aspects of the student experience, and so particularly in need of further scrutiny. Current practices waste both student learning potential and staff resources. Up until now the ways of addressing these problems ...

There has been a recent focus on how practitioners can engage with continuing professional learning and development. This book is written to support and help busy social workers in front line practice, as well as those in leadership and management roles, to achieve the key aims of continuing professional development (CPD) in a post-qualifying social work context.There are sections on how to engage with CPD at an appropriate level, understanding complex thinking and practices and de...

This book offers a comprehensive overview of teaching 1419 to provide clear guidance and practical strategies for teachers who are new to teaching.

The role of the teacher/lecturer is to manage and facilitate the process of teaching and learning in a two-way interaction between teacher self and taught other. This handbook covers ways of managing the teaching, learning and assessment process to improve students' learning. It guides readers through paths of enquiry and reflection to create a learning programme designed to meet students' specific needs. The focus includes student learning and tutors' teaching and how these are effected b...

The expectations of what it is to be a teacher are as high as ever. An Introduction to Teaching, which is the second edition of the well-established textbook Learning to Teach, provides a fully up-to-date introduction to the process and practice of teaching, and the personal and professional skills that successful teaching requires.This comprehensive update of the first edition is written in accordance with the Teacher Training Association and DfES guidelines, and ...

This study guide has been revised to give practical guidance on the new standards for Qualified Teacher Status (QTS) and updated in line with the latest special needs Code of Practice and recent legislation. It is a firm base for student teachers on all types of initial teacher education courses - PGCE, BA (QTS), BEd and modular - and for those returning to primary teaching after a career break. It also serves as a 'refresher course' for experienced teachers, especially those transferring ...

Customer Service Intelligence uses a wide range of management and educational theories to provide different approaches that can be incorporated as part of the customer service trainer’s toolkit. Concepts such as: • emotional intelligence • behaviour modification • role modelling • dimensions of procedure and conviviality • expectancy theory • socio-cultural concepts of (service) community • customer service as dynamic 'object' in activity theory • Zen mindfulness all form the basis of trai...