Every negotiation you have ever entered was shaped by a field you have probably never studied. The person who closes the biggest deals, who turns a furious client into a loyal one, and who never seems to panic is not necessarily smarter than you. That person has been trained to see negotiation the way a hostage negotiator sees it, and that training changes everything. For decades, the FBI and police departments around the world have refined a system for talking people down from crisis situ...

This is the history of Oxford as you have never encountered it before. The first historical record of Oxford laments that the city has been burnt to the ground by Vikings. Its religious houses were founded by a woman who blinded her would-be attacker. Its students were poverty-stricken desperados in perpetual armed conflict with the townsmen. One of its principal colleges, meanwhile, doubled as a slaughterhouse — and its richest streets and university edifices backed on to...

Oxfordshire is the hive to which great artists, scientists, thinkers and warlords have swarmed for 2,000 years. You will be amazed at how many historical figures have enjoyed or suffered their defining moments in this exciting and interesting county.From flint arrowheads to RAF bases, from the Ridgeway to the M40 and from the Roman Conquest to the Cold War, this book tells the story of Oxfordshire's diverse people and their trades, triumphs and tribulations.

This is a true story about an American World War II bomber pilot, Nicholas B. Kehoe Jr., and his crew, who flew a B-24 Liberator bomber with the 8th Air Force, 492nd Bombardment Group in 1944."FLAK-HAPPY" was the nickname of Lt. Kehoe's aircraft. His mission on June 20, 1944, started off with eleven men on board. Eight of them died that day. Two were captured by the Germans.In the blink of an eye, nine of the 10 aircraft flying that mission with Lt. Kehoe were blown out of ...

"Berlin is a city forever in the process of becoming, never being, and so it lives more powerfully in the imagination." Rory Maclean, 'Berlin - Imagine a City'.Located at the epicentre of some of modern Europe's most significant and turbulent events, Berlin has long held a magnetic attraction for writers.From 19th century authors recording the city's dramatic transition from Prussian Hauptstadt to German capital after 1871 and the modernist intellectuals of the Weimar period, to the resist...

Calligans Wake, which is set in Manhattan in the Seventies, begins by introducing the reader to Byron Culligan and two of his friends, Kevin Cassidy and Bull Finch. We see Culligans creativity at work, unfortunately commingled with his lack of responsibility and excess of carnal appetite. After some misadventures which shed some light on the Culligan character, we meet Janet Culligan, his wife, and learn more about her fathers interest in Byron and Janet. We start to see how Culligans zest...

A century ago, European and North American archaeologists first came upon the extraordinary ruins of Chichen Itza and Tulum—and started to converse with the Mayas who inhabited the forests of the Yucatan. In this thought-provoking history of a century-long "unfinished conversation" between the indigenous Indians and the white intruders, paul Sullivan shows how each party to the dialogue shaped the cross-cultural encounters to their own ends.North American anthropologists preferred ...

The Weight Lifted collects Chicago Tribune sportswriter Paul Sullivan’s coverage of the Chicago Cubs’ historic 2016 championship season. The 16-article collection traces the arc of the Cubs’ groundbreaking year, from their spring training in Arizona all the way to their rousing Game Seven victory against the Cleveland Indians. Through interviews with players, fans, team manager Joe Maddon and other key figures, as well as in-depth reporting of the games as they happened, ...

In this important new text, Paul Sullivan introduces readers to a qualitative methodology rooted in the analysis of dialogue and subjectivity: the dialogical approach. Sullivan unpacks the theory behind a dialogical approach to qualitative research, and relates issues of philosophy and methodology to the practical process of actually doing qualitative research.Sullivan′s book foregrounds the role of atmosphere, subjectivity and authorial reflection within texts. His work also enabl...

In Remixology: Tracing the Dub Diaspora Paul Sullivan explores the evolution of dub – the avant-garde form of reggae. Dub as a set of studio strategies and techniques was among the first forms of popular music to turn the idea of song inside out, and is still far from being fully explored. With a unique grip on dance, electronic and popular music, dub-born notions of remix and re-interpretation set the stage for the music of the twenty-first century.This book explores the ...

The essential guide for all international Berlin conquerors. Living in Berlin since 2008 New Yorker author Giulia Pines takes you by the hand and tells you what to expect as an expat. Her lively book gives the answers to every existential question regarding: history, official stuff, finding a place to live, learning German, getting around in the city, Berlin with children, work life, shopping, eating, culture, books, and other expat resources. Page through it for inspiration. Lean it to as...

Good solid advice and great strategies in preparing for and passing the Avaya Certified Solutions Architect (ACSA) exam, getting interviews and landing the Avaya Certified Solutions Architect (ACSA) job. If you have prepared for the Avaya Certified Solutions Architect (ACSA) exam - now is the moment to get this book and prepare for passing the exam and how to find and land a Avaya Certified Solutions Architect (ACSA) job, There is absolutely nothing that isn't thoroughly covered in the boo...