Twenty-first century customers are demanding more than ever - they will communicate with a company in whatever channel they need to at the time they want to. They want their interactions with the company to be seamless, convenient and simple. They want to get whatever it is they want to do with your company done as fast as possible. AND they want more than just good products and services, products, services, the tools they need to control their interactions with your company and consumable...

The language of the universe is mathematics, but how exactly do you know that all parts of the universe 'speak' the same language? Benioff builds on the idea that the entity that gives substance to both mathematics and physics is the fundamental field, called the 'value field'. While exploring this idea, he notices the similarities that the value field shares with several mysterious phenomena in modern physics: the Higgs field, and dark energy.The author first introduces the concep...

Twenty-first century customers are demanding more than ever - they will communicate with a company in whatever channel they need to at the time they want to. They want their interactions with the company to be seamless, convenient and simple. They want to get whatever it is they want to do with your company done as fast as possible. AND they want more than just good products and services, products, services, the tools they need to control their interactions with your company and consumable...