Our world has changed, probably for good. Until now, the shift from brick-and-mortar to the smartphone has been about service, cost, and convenience. Now, it's also a matter of public health. How do we win this uncertain new game? How do we prosper in a digital world?In a cool, readable style Harnessing Digital Disruption: How Companies Win with Design Thinking, Agile, and Lean Startup tells the story of a major multi-national organization facing digital disruption and loo...

Following in the tradition of its Shingo Prize-winning predecessors, Lean Production Simplified, Third Edition gives a clear overview of the structure and tools of the Lean production system. Written for the practitioner by a practitioner, it delivers a comprehensive insider's view of Lean management. The author helps readers grasp the system as a

Based on the author's years of experience working with Toyota’s master teachers and with companies in the midst of great change, this book follows the story established in the Shingo Prize-winning book, Andy & Me: Crisis & Transformation on the Lean Journey.In a cool and readable style, Andy & Me and the Hospital: Further Adventures on the Lean Journey follows Tom Pappas's relationship with Andy Saito, a reclusive retired Toyota guru. Tom and Andy are pulle...

Second Edition of a Shingo Prize Winner Based on the author's personal experience with Toyota‘s master teachers and with companies in the midst of great change, Andy and Me: Crisis and Transformation on the Lean Journey, now in its second edition, is a business novel set in a failing New Jersey auto plant focusing on the tribulations of Tom Pappas,

A business novel about using the Lean quality improvement method to turnaround a failing company. It is the sequel to the author's successful business novel, Andy downstream into distribution and sales. Thus, we will transform our entire enterprise. At CMM union members will get their jobs back, but there will only be two job classifications: production and maintenance team member. Team members will be involved in continuous improvement work. The union and management will work together und...

Based on the author's years of experience working with Toyota’s master teachers and with companies in the midst of great change, this audiobook follows the story established in the Shingo Prize-winning book, Andy & Me: Crisis & Transformation on the Lean Journey.In a cool and readable style, Andy & Me and the Hospital: Further Adventures on the Lean Journey follows Tom Pappas's relationship with Andy Saito, a reclusive retired Toyota guru. Tom and Andy are pulled into a major New Y...

Following in the tradition of its Shingo Prize-winning predecessors, Lean Production Simplified, Third Edition gives a clear overview of the structure and tools of the Lean production system. Written for the practitioner by a practitioner, it delivers a comprehensive insider's view of Lean management.The author helps readers grasp the system as a whole, as well as the factors that animate it, by organizing the book around an image of a house of Lean production. Illustrating the eig...

Second Edition of a Shingo Prize WinnerBased on the author's personal experience with Toyota’s master teachers and with companies in the midst of great change, Andy & Me: Crisis & Transformation on the Lean Journey, now in its second edition, is a business novel set in a failing New Jersey auto plant focusing on the tribulations of Tom Pappas, the plant manager. The situations, characters, and plant politics will ring true with many listeners....

An examination of leadership, strategies, organization processes and investments made to create and sustain improvement in healthcare.

“Health care is not failing but succeeding, expensively, and we don't want to pay for it. So the administrations, public and private alike, intervene to cut costs, and herein lies the failure.”In this sure-to-be-controversial book, leading management thinker Henry Mintzberg turns his attention to reframing the management and organization of health care.The problem is not management per se but a form of remote-control management detached from the operations ...

Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line.This updated edition of a Shingo Research Award recipient ...

A handbook for teaching GIS to healthcare professionals, this reference discusses learning GIS software in the context of visualizing and analyzing health-related data. By outlining a hands-on approach that simulates how a GIS project would be developed in the real world, the included exercises set the student loose on real data with a tangible, clearly-defined end-product as the goal. A companion CD-ROM includes additional exercises for each tutorial chapter with integrated cases that cut...