Nigel Botterill had a successful corporate career. Big six figure salary, bonuses, the works. Then, one day in November 2002, a meeting didn’t quite go to plan. He found himself out of a job and, on the way home to tell his wife the news, he took the decision to never be employed ever again. "Botty Rules" is the story of what happened next. How, after several false starts, Nigel has built a multi-million pound business empire from scratch, with five separate brands. This fascinating tale i...

Mrs. Moneypenny—star Financial Times columnist, TV personality, wife, mother, and owner of a successful small business—is worried about women. She understands that although women can’t have it all, they’re expected to do it all. From maintaining a beautiful house and happy children to staying late at work and keeping up with the boys, Mrs. Moneypenny is honest about the difficult choices that working women face. Time is scarce and no woman can manage to excel both at work and at h...

Duncan Bannatyne reveals how to set up a business and make it a great success. Having started out with ice cream van, he knows exactly how it can be done - and how to avoid the pitfalls along the way.In a series of clear and easy-to-follow chapters, Duncan removes the barriers to getting started as an entrepreneur, and helps to plan a way forward through those potentially difficult early days. He shows that there is no substitute for hard work, and insists that you must be complete...

This book aims to guide you through all the elements you need to consider to make an event go well, avoiding the firefighting, crisis management and squabbling that can erupt if you fail to plan. It will take you through the whole process from setting and agreeing the intention of the event, through clarifying who can make what decisions, through all the different facets of making sure that the event actually runs smoothly on the day. Whether you are planning a wedding or a street party, a...

TAKE THE HARD WORK OUT OF MARKETING YOUR BUSINESSAchieve dramatic improvements in your business without investing a lot of time and money. These 101 practical marketing suggestions will show you how you can realise the full potential of your business. Each strategy is based on proven marketing techniques used by successful businesses around the world.GET RESULTS FASTThese innovative ideas are simple, affordable and quick - many of them take less than 30 minutes to i...

The Business Coaching Handbook reveals what business coaching IS, how to assess the shape of your business and what steps you need to put in place to grow a successful business. This book has been compiled for business entrepreneurs who have recently achieved the first goal of getting the enterprise up and running or, have been operating their own professional practice or business for a few years and now want to take it to the next level.

Richard Denny is the godfather of salesmanship' and author of the classic sales text Selling to Win . As an inspirational business speaker he has helped thousands of salespeople become high flyers. Now his vast knowledge and experience is distilled in this concise new title. Successful Selling Skills is valuable reading for both those new to sales and those who need to refresh their skills. In his distinctive, accessible style Denny analyzes the key aspects of selling, such as developing th...

Recognized internationally as one of the most effective sales improvement guides ever written, Selling to Win is an invaluable text for sales and marketing professionals. It explains clearly how to put winning techniques into action, featuring advice on getting a sale despite not being the cheapest, turning a customer into an ambassador, building a positive attitude that gets results, beating the competition and closing a sale.This 25th anniversary edition ...

Remember when you could go into a shop and the assistant actually knew about the products they were selling? How many times have you been frustrated beyond belief because you have had to chase the sales person who is supposed to be helping you? When was the last time you were impressed with the level of service you received?Customers want and demand better service and that means better sales skills.101 Ways to Sell More of Anything to Anyone will help anyone improv...

This book will make you view your organisation and customers in a new light. It shows beyond doubt that exceptional customer service can help any company to beat its competitors. In this revised edition — which includes a new chapter on e-service — Chris Daffy provides practical advice and real-world examples from Europe, the US and elsewhere on service strategies and techniques that will make you “famous for service”!

A successful career move involves people matching their ideas, passions and goals to the needs of employers and vice versa. Full of practical examples of what works and what doesn't in the world of work, this book explains what employers need and how you can place yourself to deliver it. Whether you are looking for a new career or want to move to a different job, here you will find out how to know yourself, identify what you have to sell, structure your job search, target your CV, network ...

Determined businesspeople find ways of getting started even when they don't know how.  At some point, many entrepreneurs and managers feel they need to acquire new skills and brush up on existing ones in order to achieve targets, make money, and avoid mistakes.Making Sense of Business helps readers do just that, with expert guidance on key skills such as selling, presenting, and negotiating, and advice on developing self-confidence and learning to work creatively.  There is no advantage in d...