How does the situation we're in influence the way we behave and think? Professors Ross and Nisbett eloquently argue that the context we find ourselves in substantially affects our behavior in this timely reissue of one of social psychology's classic textbooks.

The tourism industry provides employment for literally millions of individuals. Despite global recessions, terrorist attacks and other catastrophes this is likely to remain unchanged in the long-term. Resilience of this nature helps tourism remain a major global employer in both developed and emerging economies. The important role played by tourism workers cannot be overstated; some argue that they actually define the product on offer. Accordingly, mediocre or poor performance gives rise t...

Organization Behaviour for Leisure Services provides the reader with the conceptual tools necessary for analysing organizational behaviour in the context of hospitality, leisure and tourism provision, and understaanding events in order to take appropriate management action.Taking the view that leisure services involve an array of industry sectors - they are related, for instance, to work-time spent eating, drinking and staying away from home, as well as the more obvious re...

Small businesses are the backbone of the tourism and hospitality industry and, depending on which statistics one uses, represent somewhere between 75 to 95 percent of all firms globally in this sector. The number of entrepreneurs has dramatically and uniformly increased globally over the last ten years.Divided into four sections, Entrepreneurship and Small Business Management in the Hospitality Industry takes an intuitive step-bystep progression through each stag...

Renowned psychologists describe the most useful insights from social psychology that can help make you "wise": wise about why people behave the way they do, and wise about how to use that knowledge in understanding and influencing the people in your life. When faced with a challenge, we often turn to those we trust for words of wisdom. Friends, relatives, and colleagues: someone with the best advice about how to boost sales, the most useful insights into raising children, or the sharpest t...

A collection of eight radio dramas and readings featuring elaborate thefts, confidence tricks and impossible missions, including the famous real life Hatton Garden HeistSimon Bovey's Mountain of Light imagines an audacious attempt to steal the Koh-i-Noor diamond from the Great Exhibition of 1851; Paul Sellar's The Moonflask offers a modern caper centred on a priceless Ming vase and a group of unlikely conspirators...

A major BBC Radio 4 drama series following the lives of those on and behind the battlefront of World War IMeticulously based on unit war diaries and eye-witness accounts, each of these 42 episodes of Tommies traces one real day at war, exactly 100 years ago.We follow the fortunes of Mickey Bliss and his fellow signallers from the Lahore Division of the British Indian Army, as they experience life – and death – on the front line. Me...

Four gritty thrillers from acclaimed dramatist Paul Sellar‘The master of deception layered upon deception’ Moira Petty, The StagePaul Sellar is an award-winning playwright working in theatre, film and radio. This compulsive collection brings together four of his gritty, modern thrillers, set at the intersection of the murky worlds of corrupt business and criminality.The Gold Killing – Boxe...

From the world’s leading thinker on innovation and New York Times bestselling author of The Innovator’s Dilemma, Clayton M. Christensen, comes an unconventional book of inspiration and wisdom for achieving a fulfilling life. Christensen’s The Innovator’s Dilemma, notably the only business book that Apple’s Steve Jobs said “deeply influenced” him, is widely recognized as one of the most significant business books ever published. Now, in the tradition of Randy Pausch’s ...

What scientific concept would improve everybody's cognitive toolkit? This is the question John Brockman, publisher of Edge.org, posed to the world's most influential thinkers. Their visionary answers flow from the frontiers of psychology, philosophy, economics, physics, sociology, and more. Surprising and enlightening, these insights will revolutionize the way you think about yourself and the world.This Will Make You Smarter features Daniel Kahneman on the "focusi...

Insights—like Darwin's understanding of the way evolution actually works, and Watson and Crick's breakthrough discoveries about the structure of DNA-can change the world. We also need insights into the everyday things that frustrate and confuse us so that we can more effectively solve problems and get things done. Yet we know very little about when, why, or how insights are formed—or what blocks them. In Seeing What Others Don't, renowned cognitive psychologist Gary Klein unravels...

Hillary Rodham Clinton’s inside look at the choices and challenges she has faced is “a subtle, finely calibrated work…with succinct and often shrewd appraisals of the complex web of political, economic, and historical forces in play around the world” (The New York Times).In the aftermath of her 2008 presidential run, Hillary Rodham Clinton expected to return to the United States Senate. To her surprise, newly elected President Barack Obama asked her to ser...