This groundbreaking book includes Winning Insights from…JPMorgan * The Container Store * Fossil * KidKraft * National Motor Club * Sears * Southwest Airlines * The Hartford * UCLA Health Center * and more!There is no such thing as a one-size-fits-all strategy, especially in today’s highly complex and competitive world of business. But there is such a thing as a one-size-fits-all approach to business success . . . it's called the Art of Adherence.A...

Employee engagement is the cornerstone of achieving a sustainable competitive advantage. In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan delivers the “how to” for inspiring your team so they deliver unparalleled value to your customers.Proven at Fortune 500 companies across the globe, Colan's simple but powerful formula is this: meet your employees' basic intellectual and emotional needs, and they will perform at peak ability. Their m...

An essential tool for our post-truth world: a witty primer on logic—and the dangers of illogical thinking—by a renowned Notre Dame professorLogic is synonymous with reason, judgment, sense, wisdom, and sanity. Beinglogical is the ability to create concise and reasoned arguments—arguments that build from given premises, using evidence, to a genuine conclusion. But mastering logical thinking also requires studying and understanding illogical thinking, both to sharpen...

**NEW YORK TIMES BESTSELLER • The instant classic about why some ideas thrive, why others die, and how to make your ideas stick.“Anyone interested in influencing others—to buy, to vote, to learn, to diet, to give to charity or to start a revolution—can learn from this book.”—The Washington Post**Mark Twain once observed, “A lie can get halfway around the world before the truth can even get its boots on.” His observation rings true: Urban legends, conspirac...

Drawing on his more than forty years of sales experience, master motivator Zig Ziglar provides a wealth of inspirational and practical information for making it in today's fast-paced selling world. Ziglar's primary aim is to help sales professionals persuade their customers more effectively, more ethically, and more often! In this motivating book, he discusses:Where, when, and how to find prospects.How to deal with rude, angry, and disgruntled people.Why 7...

From the coauthor of The One Minute Manager comes a three-step process that "ultimately frees everyone to more comfortably use their self-management skills" ( The Globe and Mail ).All of us in the today's workforce are called upon more and more to work effectively in teams. But do you know how to build a team that truly takes advantage of the knowledge, experience, and motivatio...

Selling in the 21st century is a whole new game. Every day you face educated and skeptical buyers who are tired of traditional sales techniques and tricks. A whole new playbook is needed to focus on what works and unlock your potential.Coaching the Sale brings the power of coaching to the sales process. It involves a respectful approach in which you create solutions with your prospects, resulting in greater buy-in and increased client loyalty.Using the 3D Sales Sol...

Ken Blanchard’s Leading at a Higher Level techniques are inspiring thousands of leaders to build high-performing organizations that make life better for everyone. Now, in Helping People Win at Work, Blanchard and WD-40 Company leader Garry Ridge reveal how WD-40 has used Blanchard’s techniques of Partnering for Performance with every employee--achieving levels of engagement and commitment that have fortified the bottom line.Ridge introduces WD-40 Company’s year-round perfo...

Even high-performing individuals and groups can be overlooked and underestimated. The antidote is self-promotion-the act of generating personal visibility in service of your work and career. In this guidebook, we discuss how you can benefit from self-promotion and maintain your integrity and authenticity. We help you reframe common beliefs that get in the way of effective self-promotion, and we provide numerous strategies and activities that can become part of your repertoire.

Do you want to become a true leader, one who inspires, one who creates great results in a way that nourishes people instead of using them up ans spitting them out? If you're looking for a book on leadership that shows you techniques to create an energized team that can take on anything, this is the book for you. In the first critical ninety days of your new position, you will learn how to maximize that time to: - Assess yourself and your team - Assess the culture of your group.organization...

From the world’s leading experts on workplace accountability comes the most comprehensive study on the subject, revealing the cure that could fix low employee engagement in the workplace once and for allOne factor, more than any other, causes the problems business leaders fear most. Lackluster performance, sinking profits, and unmet stockholder expectations all stem from one source: a massive decline in employee engagement. Rather than blaming employees th...

This updated edition of management guru Ken Blanchard’s classic work Leadership and the One Minute Manager teaches leaders the world-renowned method of developing self-reliance in those they manage: SLII®.In Leadership and the One Minute Manager you’ll learn why tailoring management styles to individual employees is so important for effective performance management; why knowing when to delegate, support, or direct is critical; and how to identify the leadership st...