Things That Make No Sense deals with everyday occurrences experienced by everyone as they go about their daily lives. Some things just dont make any sense at all! Many of the stories included here deal with common events such as unresponsive or poor customer service, which is becoming all too frequent these days. Some of these instances can probably be characterized as funny, some as unbelievable, and others as simply irrational. Sometimes the only appropriate reaction to one of t...

A practical handbook for people who want to be safe and do something.Racial profiling does happen. And while cases where victims find themselves looking down the barrel of a policeman's gun make the six o'clock news, dozens of less extreme, yet troubling, examples occur every day. Cabs that whiz by only to be seen stopping for "safer"-looking people just up the block; being asked for multiple pieces of identification when making purchases with credit cards; being followed around a ...

In celebration of the 10th anniversary of the landmark book Freakonomics comes this curated collection from the most readable economics blog in the universe. It’s the perfect solution for the millions of readers who love all things Freakonomics. Surprising and erudite, eloquent and witty, When to Rob a Bank demonstrates the brilliance that has made the Freakonomics guys an international sensation, with more than 7 million books sold in 40 languages, and 150 million downloads of their Freak...

The nuanced, definitive biography of one of the most controversial and widely misunderstood figures of our time: the woman running a historic campaign as the 2016 Democratic presidential nominee—Hillary Rodham Clinton.Drawing on hundreds of interviews with colleagues and friends and with unique access to campaign records, Pulitzer Prize-winning journalist and bestselling author Carl Bernstein has given us a book that enables us, at last, to address the questions Americans are insis...

A look deep inside the new Silicon Valley, from the New York Times bestselling author of The Everything Store.Ten years ago, the idea of getting into a stranger's car, or a walking into a stranger's home, would have seemed bizarre and dangerous, but today it's as common as ordering a book online. Uber and Airbnb have ushered in a new era: redefining neighborhoods, challenging the way governments regulate business, and changing the way we travel.

This straight-from-the-hip handbook by bestselling author and self-made millionaire Harvey Mackay spells out the path to success for readers everywhere. They will learn how to:Outsell by getting appointments with people who absolutely, positively do not want to see you, and then making them glad they said "yes!"Outmanage by arming yourself with information on prospects, customers, and competitors that the CIA would envy - using a system called the "Mackay 66."...

When Harvard-trained sociologist Peter Moskos left the classroom to become a cop in Baltimore's Eastern District, he was thrust deep into police culture and the ways of the street--the nerve-rattling patrols, the thriving drug corners, and a world of poverty and violence that outsiders never see. In Cop in the Hood, Moskos reveals the truths he learned on the midnight shift.Through Moskos's eyes, we see police academy graduates unprepared for the realities of the street, s...

Tom Brokaw, known and beloved for his landmark work in American journalism and for the New York Times bestsellers The Greatest Generation and Boom!, now turns his attention to the challenges that face America in the new millennium, to offer reflections on how we can restore America’s greatness.“What happened to the America I thought I knew?” Brokaw writes. “Have we simply wandered off course, but only temporarily? Or have we allowed ourselves to be so div...

**New York Times BestsellerNew York Times Book Review Editors’ Choice"An essential and groundbreaking text in the effort to understand how American criminal justice went so badly awry." —Ta-Nehisi Coates, author of Between the World and Me**In A Colony in a Nation, New York Times best-selling author and Emmy Award–winning news anchor Chris Hayes upends the national conversation on policing and democracy. Drawing on wide-ra...

Delivering an effective media interview today is more challenging than ever before. Today’s media spokesperson must compete with shrinking audience attention spans, cope with social media overload, and confront sensationalized reporting. Given those challenges, how can you create positive messages that cut through the noise and motivate your audiences? How can you respond to difficult questions in a confident manner that increases your credibility? And how can you navigate your company thr...

The vast majority of small businesses stay small—and not by choice. Only the most savvy and persistent—a tiny one tenth of one percent—break through to annual sales above $250 million. In The Breakthrough Company, Keith McFarland pinpoints how everyday companies become extraordinary, showing that luck is a negligible factor. Rather, breakthrough success turns out to be associated with a clearly identifiable set of strategies and skills that anyone in any business can emulate—from ...

In A Government of Wolves: The Emerging American Police State, John W. Whitehead charts America's transition from a society governed by "we the people" to a police state governed by the strong arm of the law. In such an environment, the law becomes yet another tool to oppress the people. As a constitutional attorney of national prominence, and as president of The Rutherford Institute, an international civil liberties organization, Whitehead has been at the forefront of the fight for civil ...