Written by two highly successful business coaches and management consultants, this book explains how to improve profitability by focusing on turning a business's already satisfied customers into highly satisfied customers by removing their sense of risk. The authors also provide a fail-safe method for identifying the risks inherent in your business.Every business owner or manager knows that creating satisfied customers is key to establishing customer loyalty and bu...

After humble beginnings as faltering British colonies, the United States acquired astonishing wealth and power as the result of what we now refer to as modernization. Originating in England and Western Europe, transplanted to the Americas, then copied around the world in the nineteenth and twentieth centuries, this process locked together science and technology, political democracy, economic freedom, and competitive capitalism. This has produced for some populations unimagined wealth and m...

When the people of British North America threw off their colonial bonds, they sought more than freedom from bad government: most of the founding generation also desired the freedom to create and enjoy good, popular, responsive government. This book traces the central issue on which early Americans pinned their hopes for positive government action — internal improvement.The nation’s early republican governments undertook a wide range of internal improvement projects meant to assure ...

Are you ready to discover your return on life? Real estate investing, done the right way, has made more "everyday" people wealthy than any other investment option available. Investing in real estate can be daunting if you don't know how to begin or don't have the time to put towards investing. However, there are ways to earn income and see double or triple-digit returns by investing in real estate, passively.What is passive income real estate investing? Simply put, leveraging real ...

A quiet village 18 miles east of Hartford, Bolton was born at the nexus of two prehistoric Native American trails. Bolton was formed in 1720, and because of its location outside of Hartford, the town played an important role as a Revolutionary War route. In the early 19th century, Bolton emerged as a small, yet prosperous town and a stagecoach stopping point for trips from both Boston and Providence to Hartford. By 1849, the railroad erased the need for stagecoach lines and inns, and soon ...

When Title IX was enacted in 1972, the University of Nebraska volleyball program, like many across the country, received a fraction of the funding and attention given to the school’s mighty football program. The players had to organize a run from Lincoln to Omaha to raise money for uniforms. The women were asked to wait their turn to use the weight room. Today the Nebraska women’s volleyball team is one of the sport’s most decorated programs—with more career wins than any other program and...

Edward J. Larson is a Pulitzer Prize-winning author and eminent science historian. This marvelously readable, yet sumptuously erudite work traces the development of the scientific theory of evolution. From Darwin's essential trip to the GalApagos, to the most contemporary studies in sociobiology, this work takes listeners both into the field and laboratories of the world's greatest evolutionary scientists, and shows how the theory of evolution has itself evolved.

Forest Certification examines the historical roots of forest certification, the factors that guide the development of protocols, the players involved, the factors determining the customers to be certified, and the benefits of certification. It covers terminology and issues that direct the structure of standards, the similarities between indicators of different human disturbances within the ecosystem/landscape, and certification standards. It documents the roles of human values in the devel...

De La Salle High School in Concord, California, is home to perhaps the greatest dynasty in sports history. At age 23, Coach Bob Ladouceur launched a legend, "The Streak," with no teaching or head-coaching experience, and with his teams amassed the highest winning percentage in all of football history with 138 consecutive victories. This book takes readers behind the scenes, closely following individual players, as Ladouceur guides his team through the most daunting schedule in school histo...

In 1863, General Ulysses S. Grant appointed one of his regimental chaplains, John Eaton of Ohio, as general superintendent of contrabands for the Department of the Tennessee. As the American Civil War raged, the former chaplain’s approach to humanitarian aid and education for the newly freed people marked one of the first attempts to consider how an entire population of formerly enslaved people would be assimilated into and become citizens of the postwar Union. General superintendent Eaton...

This volume provides a comprehensive, broad-based overview, including first-person accounts, of the development and conduct of archaeology in the Southeast over the past three decades.Histories of Southeastern Archaeology originated as a symposium at the 1999 Southeastern Archaeological Conference (SEAC) organized in honor of the retirement of Charles H. McNutt following 30 years of teaching anthropology. Written for the most part by members of the first p...

After humble beginnings as faltering British colonies, the United States acquired astonishing wealth and power as the result of what we now refer to as modernization. Originating in England and Western Europe, transplanted to the Americas, then copied around the world in the nineteenth and twentieth centuries, this process locked together science and technology, political democracy, economic freedom, and competitive capitalism. This has produced for some populations unimagined wealth and m...