Have you been trying to find a way to make over $100,000? You work hard, you're knowledgeable in the trade, and you provide excellent customer service; so what gives? I break it down to a simple science in which you can utilize on every service call. Instantly boost your sales, revenue, and the total customer experience. This book is a investment that will provide a large return. Keep reading to find out more!

'I believe that children who are questioning and exploring their gender are the gender bosses that we all so desperately need. I believe that they are our future.'In this life-affirming, heartening and refreshing collection of interviews, young trans people offer valuable insight and advice into what has helped them to flourish and feel happy in their experience of growing up trans.Speaking openly and candidly about their gender, their experiences of coming out, th...

Bringing together academics, artists, practitioners and ‘community activists’, this book explores the possibilities for, and tensions of, social justice work under the contemporary drive for community-orientated ‘impact’ in the academy.Threading a line between celebratory accounts of institutionalised community engagement, self-professed ‘radical’ scholarship for social change and critical accounts of the governmentalisation of community, the book makes an original contribution to ...

Ultimate Road Trip is an exciting navigational tool taking you through the challenges, twists, and turns of life bringing you great hope and encouragement. You will celebrate life’s journey, not just the destination.Based on inspirational biblical journeys, pastor and author Jay Stewart aptly applies lessons learned to your everyday life. Practical application is made from Esther’s journey to the palace, Saul’s journey to Damascus, the Israelites’ journey out of Egypt, the Queen ...

For anyone who's ever wondered how they'll get out of a situation or if any good can come of a trial, Dr. Charles Stanley provides clear, biblical answers for trusting in the Lord—no matter what.You may be in the midst of an emotional hurricane right now, or you may be stumbling through the aftermath of a physical or financial crisis, fearful that you’ll never get back on your feet.In How to Let God Solve Your Problems, Dr. Charles Stanley:

This guide to the emerging language of creative industries field is a valuable resource for researchers and students alike. Concise, extensively referenced, and accessible, this this is an exceptionally useful reference work.- Gauti Sigthorsson***, Greenwich University***"There could be no better guides to the conceptual map of the creative industries than John Hartley and his colleagues, pioneers in the field. This book is a clear, comprehensive an...

While you may not understand all the twists and turns of life, you can be sure of one thing: the same God who created you, loves you. God’s personal promise to you is one of extreme hope and potential (Jeremiah 29:11). He also has an awesome strategy for your future. No matter what failure you have experienced in the past, you can learn how to make right choices at every juncture in your life.In God Has A Plan for Your Life, Dr. Charles Stanley explains that there is no su...

"An excellent text for encouraging students to think critically about key public relations issues. Not only does it help students to develop a deeper appreciation of public relations, it also helps them to develop valuable learning skills."- Amanda Coady, The Hague University"A typically excellent piece of work from Jacquie L′Etang. Critical of every basic concept and provocative to all students. Ideal for second and final year undergraduates, plus ...

Billy Graham is respected and loved around the world. And this work is his magnum opus, the culmination of a lifetime of experience and ministry!Chapter by chapter, Graham leads us on a journey in faith. We learn about God and his purpose for our lives; who Jesus is and what he has done for us. We are reminded of the things God has given us to live successfully: the Bible, the privilege of prayer, fellowship and the church, and the Holy Spirit. We learn to deal with challenges alon...

A fully-updated and reworked version of the classic book by Stephen Kemmis and Robin McTaggart, now joined by Rhonda Nixon, The Action Research Planner is a detailed guide to developing and conducting a critical participatory action research project. The authors outline new views on ‘participation’ (based on Jürgen Habermas’s notion of a ‘public sphere’), ‘practice’ (as shaped by practice architectures), and ‘research’ (as research within practice traditions). They provide five ex...

Distrusting Educational Technology critically explores the optimistic consensus that has arisen around the use of digital technology in education. Drawing on a variety of theoretical and empirical perspectives, this book shows how apparently neutral forms of educational technology have actually served to align educational provision and practices with neo-liberal values, thereby eroding the nature of education as a public good and moving it instead toward the individualistic tenden...

Seven prayers that offer the life-changing power to move life from ordinary to amazing.Stormie Omartian is well known for her powerful books on prayer. These seven life-changing prayers guide readers to find renewal and transformation into their spiritual lives. Prayer topics include: Confession, Salvation, Release, Submission, Praise, Promise, and Blessing. The brand new design appeals to a new and younger audience, spreading the power of prayer beyond borders nev...