Unlike “fix-it” strategies that targeted teachers are likely to resist, educator-centered instructional coaching—ECIC—offers respectful coaching for professionals within their schoolwide community. Evidence-based results across all content areas, authentic practices for data collection and analysis, along with nonevaluative, confidential collaboration offer a productive and promising path to teacher development. Coaches and teachers implement ECIC through a before-during-after—BDA—cycle th...

Jewish Identities in the American West fills a significant gap in racial identity scholarship.Since the onset of New Western History in the 1980s, the complexity of race and ethnicity as it developed in the American West has increasingly been recognized by scholars and the wider public alike. Ethnic studies scholars have developed new perspectives on racial formation in the West that complicate older notions that often relied on binary descriptions, such a...

The First to Cry Down Injustice explores the range of responses from Jews in the Pacific West to the removal and incarceration of Japanese Americans during WWII. While it is often assumed that American Jews_because of a commitment to fighting prejudice_would have taken a position against this discriminatory policy, the treatment of Japanese Americans was largely ignored by national Jewish groups and liberal groups. For those on the West Coast, however, proximity to the evacuation made it d...

Becoming a grandmother is one of life's biggest joys—but that doesn't mean it's simple! This handy gift book contains all the wisdom, savvy, and know-how grandmothers and grandmothers-to-be will need to care for, cherish, and spoil your little ones from babyhood through the toddler years and beyond, and gifting it is a great way to announce that you're expecting. Topics include:How to Pick Your Grandmother NicknameBaby Equipment EssentialsHow to Make Old-S...

Advance praise for Carrots and Sticks Don't Work:"Paul Marciano provides a wealth of prescriptive advice that absolutely makes sense. You can actually open the book to any chapter and gain ideas for immediate implementation." -- Beverly Kaye, coauthor of Love 'Em or Lose 'Em"This book should be in the hands of anyone who has to get work done through other people! It's an invaluable tool for any manager at any level." -- John L. Ri...

In 1996, John P. Kotter's Leading Change became a runaway best seller, outlining an eight-step program for organizational change that was embraced by executives around the world. Then, Kotter and co-author Dan Cohen's The Heart of Change introduced the revolutionary "see-feel-change" approach, which helped executives understand the crucial role of emotion in successful change efforts. Now, The Heart of Change Field Guide provides leaders and managers tools, frame...

One of The Globe & Mail's Top 10 Business books of the Year!Rethink Everything You Know About Leadership Strengths"A must-read for anyone wanting to positively stand out in an organization or for leaders wanting to raise the overall performance of the organization." -- Cindy Brinkley, Vice President, Global Human Resources, General Motors"Zenger Folkman's findings related to companion behaviors is exciting. It enhances what's...

Even skilled salespeople buckle in tough selling situations—getting defensive with prospects who challenge them on price or too quickly caving to discount pressure. These fight-or-flight responses are something salespeople learn to avoid when building their emotional intelligence.Sales trainer and expert Colleen Stanley cites studies that show how emotional intelligence (EI) is a strong indicator of sales success--and offers tips on how you can sharpen your skills ...

Go from manager to coach--and motivate your staff to unprecedented success!Since the original publication of this classic guide, organizations have recognized that sales coaching is a sales manager's most important role. Now, author Linda Richardson has completely updated and revised Sales Coaching to include the latest tools and techniques, as well as a refined sales coaching process for increasing performance.Sales Coaching will help you...

“High Performance Team Coaching (HPTC) is a fantastic resource and a ‘must read’ for all Team Leaders and Coaches. The authors demystify the concepts of creating and sustaining high performance teams and how to lead and coach them. Built upon solid research and investigation along with practical and relevant action steps, it is a resource that will help move your team from average or good, to high performance in any context.” - Lillas Marie Hatala and Richard Hatala, Co-authors of Integrative...

Authors Scott J. Allen and Mitchell Kusy redefine what we think of as traditional leadership in this tangible book that ascribes flexible yet concrete and proven actions to what can be a very abstract term.Rather than delving into lengthy exposition and analysis to help you understand what leadership is and how to develop it for yourself, this practical book enables you to design a straightforward system tailored to your team and organizational needs.Free o...

Are you a K–8 principal ready to implement the PLC at Work™ process? Two experienced practitioners show you how to explore the critical components needed to lay the foundation of a PLC, including how to develop a structure that supports collaborative teams, how to focus on effective monitoring strategies, how to reflect on your communication effectiveness, and more.