As a leader, team member, mum or dad, it’s not enough for people to just hear you, they also need to be motivated to listen to you and understand what you’re saying. Everyone is different, has different motivations, needs and conflict triggers. If you want to avoid miscommunication, mismanagement and conflict, you need to know how to individualise your communication.This book explains not only the concepts of the Process Communication Model®, it also gives you highly practical appl...

Indigenous Water Rights in Law and Regulation responds to an unresolved question in legal scholarship: how are (or how might be) indigenous peoples' rights included in contemporary regulatory regimes for water. This book considers that question in the context of two key trajectories of comparative water law and policy. First, the tendency to 'commoditise' the natural environment and use private property rights and market mechanisms in water regulation. Second, the tendency of domestic and ...