Governments face increasingly serious, seemingly intractable management challenges. This book brings together scholars, thought leaders, and government executives to address the future of government operations, and provide government leaders with practical, actionable insights on how best to manage and lead through uncertain and disruptive times.

Getting It Done was written for those who have answered the call to public service. Now, in this 2017 edition, the editors of IBM’s Center for The Business of Government series have assembled a comprehensive guide to navigating the current environment of government, and what government leaders ought to know to survive and thrive with respect to the ways it’s evolved over the years. Concise analyses of the roles and responsibilities of those involved in any political decision accompany info...

“Citizenville offers both an impassioned plea for more tech-enabled government and a tour d'horizon of the ways some governments have begun using technology to good effect… a fast-paced and engaging read” --San Francisco ChronicleA rallying cry for revolutionizing democracy in the digital age, Citizenville reveals how ordinary Americans can reshape their government for the better. Gavin Newsom, the lieutenant governor of Californ...

BEST SELLERThis BEST SELLIING book provides a comprehensive guide to effective governance for board members and their senior executives. The author offers a new framework for understanding boards and proposes practices that boards can use to fulfill their stewardship responsibilities, strengthen board performance and improve organizational effectiveness. The book discusses the basics of governance - what it is and why it matters; essential duties and liabilities of the board and it...

A 2012 ECONOMIST BOOK OF THE YEARMany of the United States' most innovative entrepreneurs have been immigrants, from Andrew Carnegie, Alexander Graham Bell, and Charles Pfizer to Sergey Brin, Vinod Khosla, and Elon Musk. Nearly half of Fortune 500 companies and one-quarter of all new small businesses were founded by immigrants, generating trillions of dollars annually, employing millions of workers, and helping establish the United States as the most entre...

FOREWORD by Don Tapscott, author of Wikinomics and Grown Up Digital The Obama campaign’s mastery of social media for everything from fundraising to volunteer coordination has been widely reported. Until now, there hasn’t been an in-depth analysis of how they did it. In Yes We Did, new media strategist and campaign headquarters volunteer Rahaf Harfoush gives us a behind the-scenes look at the campaign’s use of technology, from its earliest days through ele...

This new textbook introduces students to the essential concepts, theories and perspectives of Global Marketing and these are supported by real-world case studies from North America, Europe and the emerging markets of China, India and Latin America. These emerging markets are given balanced coverage alongside developed markets and the text also includes a dedicated chapter on emerging markets multinationals.Practical in its orientation, the text equips students with the tools needed...

"Impressive... This is an evidence-based bottom-up account of the realities of globalisation. It is more varied, more subtle, and more substantial than many of the popular works available on the subject." -- Financial TimesBased on a five-year study by the MIT Industrial Performance Center, How We Compete goes into the trenches of over 500 international companies to discover which practices are succeeding in today’s global economy, which are faili...

Managers of multinational organizations are struggling to win the strategic competition for the hearts and minds of external stakeholders. These stakeholders differ fundamentally in their worldview, their understanding of the market economy and their aspirations and fears for the future. Their collective opinions of managers and corporations will shape the competitive landscape of the global economy and have serious consequences for businesses that fail to meet their expectations.T...

What is an efficient EU lobbying strategy? Are there dos and donts you should be aware of, as a businessman or lobbyist? What is the use made of social media by EU institutions and politicians? iLobby.eu sets out how to lobby the EU from the perspective of an actual lobbyist sharing her experience (both good and bad). It also looks at the social media tools that must be taken into consideration when campaigning and details examples of worst and best practices. The book encompasses three pa...

This book is an amalgamation of advice I have given in my weekly newsletter, weekly articles, blog posts and more since I have started the project “Doing what you love”, that culminated in the book with the same title.  It was build in a way that in 20 weeks you are able to structure what you want in your job search and how to get it.  My hope is that in these 20 weeks you will be able to be on track doing what you love and achieve your full potential.

“AN IMMENSELY AFFIRMATIVE AND PRACTICAL GUIDE TO GETTING EMPLOYMENT IN AFRICA.” John Battersby, UK Country Manager, Brand South Africa Are you planning to work in Africa? Whether you want to accelerate your career, return home or experience working in a different continent, you need to get it right. This is a unique, step-by-step guide to working in the fastest growing continent in the world that offers invaluable advice on the African job market, the industries and profess...