A practical approach to developing and operating an effective programme to manage hybrid records within an organization. This title positions records management as an integral business function linked to the organization's business aims and objectives. The authors also address the records requirements of new and significant pieces of legislation, such as data protection and freedom of information, as well as exploring strategies for managing electronic records. Bullet points, checklists an...

Delivering E-Learning describes a new and better way of understanding e-learning. The author looks at overcoming objections to e-learning and acknowledging poor past practice before presenting a new strategic approach. It places the emphasis firmly on learning, not the technology, de-mystifying the jargon and de-bunking industry myths.The current way most people look at e-learning is flawed, and this means they are missing its full potential. This book provides a clear fra...

The author compresses his twenty years of experience to take a step-by-step approach to the product life-cycle, and covers areas such as:* selecting target markets* creating a positioning statement* writing a financial paragraph* motivating othersthereby demonstrating how to act as a bridge between sales, development and finance.Successfully marketing products for technology companies requires the application of precision marketing techniques, a...

Construction projects involve a complex set of relationships, between parties with different professional backgrounds trying to achieve a very complex goal. Under these difficult circumstances, the quality of information on which projects are based should be of the highest possible standard. The line-based, two dimensional drawings on which conventional construction is based render this all but impossible. This is the source of some major shortcomings in the construction industry, and this...

Intelligent IT Outsourcing enables practitioners to focus in on the essential issues that need to be addressed so that the fundamental structure of their sourcing strategy and its implementation is sound. The authors provide insight into the challenges likely to be faced and give detailed advice on how to pre-empt and manage these.IT and outsourcing continue to be problematic, not least because fundamental learning about this subject fails to be applied systematica...

Customer Relationship Management is a holistic strategic approach to managing customer relationships to increase shareholder value, and this major Handbook of CRM gives complete coverage of the key concepts in this vital field.It is about achieving a total understanding of the concepts that underlie successful CRM rather than the plethora of systems that can be used to implement it.Based on recent knowledge, it is underpinned by:* Clear and comprehen...

This overview provides a quick start for those persons who need to write a proposal (solicited or unsolicited) of some kind, whether it is technical, commercial, or charitable in nature.The main topics are planning, assembling, and writing the proposal; characteristics of successful proposals; and safeguarding against rejection. Appended items are a brief glossary and a series of checklists to help with document scrutiny.After reading this, the would-be proposal writer (a pro...

Covering the principles and techniques you need to successfully manage an engineering or technical project from start to finish, Project Management, Planning and Control is an established and widely recommended project management handbook. With clear and detailed coverage of planning, scheduling and control, which can pose particular challenges in engineering environments, this sixth edition includes new chapters on Agile project management and project governance, more real-life examples a...

"From small and big businesses managing their projects to companies planning diversification to governments setting up infrastructure, everyone needs project management to organise their schedules and optimise their investment.This book introduces the major concepts and issues in project management in language which can be understood easily, even by non-professionals. It explains the various steps involved in conceptualising, setting up and completing a project successfully.It also highlights...

E-portfolios are a valuable learning and assessment tool. They can serve as an administrative tool to manage and organise work, to present course assignments and act as the medium for learners to record their learning goals, outcomes and achievements. They encourage personal reflection and involve the exchange of ideas and feedback.Using technology in this way supports students' abilities in using and exploiting technology for professional and personal purposes, enabling any time, ...

This book is your ultimate Management Information Systems resource. Here you will find the most up-to-date information, facts, quotes and much more.In easy to read chapters, with extensive references and links to get you to know all there is to know about Management Information Systems's whole picture right away. Get countless Management Information Systems facts right at your fingertips with this essential resource.The Management Information Systems Handbook is the single ...

How did digital media happen ? Through a unique approach to digital documents, and detailed intricate histories of illicit internet piracy networks, The Digital Culture Industry goes beyond the Napster creation myth and illuminates the unseen individuals, code and events behind the turn to digital media.